Harpinder Sohal
Surrey,BC
Summary
Accomplished Business Owner, well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
23
23
years of professional experience
Work History
CEO
Pink Orchid Studio Ltd
Surrey
10.2008 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Created effective displays to sell seasonal and promotional products.
Insurance Specialist
BCAA
Burnaby, BC
01.2001 - 01.2011
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Maintained high standards of customer service by building relationships with clients.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Streamlined policy management by regularly updating client information and tracking policy changes.
Education
CAIB
University of British Columbia
Vancouver, BC01.2002
Enver Creek Secondary School
Surrey, BC06.2001
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Talent Development
- Customer Relations
- Project Management
- Budget Planning
- Profit & Loss
- Staff Management
- Revenue Growth
- Investor Relations
- Corporate leadership
Languages
English
Native or Bilingual
Hindi
Professional Working
Punjabi
Native or Bilingual
Founder of Facing the Mirror Foundation
Our organization is dedicated to providing free services to women facing adversity and disabilities, with a focus on cancer survivors. We offer expert guidance on wig styling, eyebrow drawing, and building confidence to help these individuals feel their best.
Timeline
CEO
Pink Orchid Studio Ltd
10.2008 - Current
Insurance Specialist
BCAA
01.2001 - 01.2011
CAIB
University of British Columbia
Enver Creek Secondary School
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