Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Interests
Timeline
Generic
Harpinder Singh

Harpinder Singh

Summary

Service-oriented Retail Store Supervisor with 2 years of experience. Adept at product merchandising and teaching POS software. Successful at customer service and committed to increasing profits. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Sales Associate

7-eleven
Edmonton, Alberta
08.2023 - 02.2024
  • Excellent communication skills, both verbal and written.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Retail Store Supervisor

Circle K
09.2020 - 11.2022
  • Oversaw employees and store functions on daily basis.
  • Answered product questions and assisted customers in selection and checkout.
  • Conducted inventory analysis to determine optimal stock levels.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Trained and oriented associates to maximize team performance.
  • Coordinated merchandising displays, signage and sales enablement.

Security Officer

Securiguard Services
09.2018 - 01.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Monitored CCTV cameras and alarm systems for security breaches.

Marketing Executive

Ishwar Packers
10.2016 - 02.2018
  • Planned and executed events and marketing programs to increase qualified leads.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Engaged, informed and supported staff on media and marketing outcomes.
  • Launched marketing activities for new product lines and market penetration.
  • Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
  • Analyzed consumer usage patterns to identify trends and target key demographics.

Sales Manager

Best Products
11.2015 - 10.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Built relationships with customers and community to establish long-term business growth.

Education

BBA - Marketing

Guru Nanak Institute Of Management & Technology
India
04.2015

Skills

  • Product Display
  • Flexible Work Schedule
  • Personnel Training and Development
  • Sales Development
  • Store Maintenance
  • Rewards Programs
  • Store Organization
  • Customer Service Management
  • POS Systems
  • People Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Interests

Learning new things

Work Ethics

Team Work

Timeline

Sales Associate

7-eleven
08.2023 - 02.2024

Retail Store Supervisor

Circle K
09.2020 - 11.2022

Security Officer

Securiguard Services
09.2018 - 01.2020

Marketing Executive

Ishwar Packers
10.2016 - 02.2018

Sales Manager

Best Products
11.2015 - 10.2016

BBA - Marketing

Guru Nanak Institute Of Management & Technology
Harpinder Singh