HARPINDER KAUR
Calgary,Canada
Summary
Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon Fulfillment Center (YYC4)
Calgary, Canada
04.2024 - Current
- Support leadership in monitoring workflow, ensuring process efficiency.
- Stow inbound products with precision, ensuring compliance with system accuracy and safety standards.
- Perform reconciler duties by closing trailers within dwelling time and ensuring all units arriving at the warehouse are properly received and stowed.
- Act as FUD/IOL Hunter, ensuring all units are on the happy path; investigate any delays or unprocessed units and escalate findings to senior management for resolution.
- Solved product issues, organized inventory, processed HAZMAT/ISS tickets, and ensured efficient station operations.
- Assisted Ship Dock team during peak times to complete tasks efficiently and on schedule.
Customer Service Representative
HGS Limited (Fido/Rogers)
Calgary, Canada
06.2022 - 04.2024
- Delivered high-quality service while managing inbound calls and resolving customer inquiries efficiently.
- Generated sales leads and improved customer retention through excellent product knowledge.
- Maintained strong data accuracy and confidentiality following security protocols.
Seasonal Associate (Stowing)
Amazon Fulfillment Center (YYC1)
Calgary, Canada
10.2023 - 01.2024
- Consistently exceeded stowing and productivity targets with strong attention to quality and accuracy.
- Assisted Process Assistants and Area Managers with inventory monitoring and workflow updates.
- Trained for handling hazardous materials (HAZMAT) and contributed to safe workspace initiatives.
Manager
Esso Gas Station
Creston, Canada
08.2021 - 05.2022
- Supervised day-to-day store operations, including scheduling, cash handling, and customer service.
- Managed inventory, conducted risk assessments, and maintained compliance with safety regulations.
- Trained new employees to ensure smooth workflow and consistent customer experience.
Education
Biotechnology Diploma -
Loyalist College
Belleville, ONDiploma in Food Processing & Preservation Technology -
SLIET
Punjab, IndiaSkills
Professional skills: Process efficiencyHazardous materials handlingTeam coordinationProblem solving Customer Service Employee training Problem-solving aptitude MultitaskingTime management abilities
Technical skills: Microsoft Office (Word, Excel, Outlook) Inventory & warehouse management software (WMS, SAP, Oracle) Data entry and database management
Certification
- WHMIS
- First Aid & CPR
- GMP, HACCP Training
Accomplishments
- Associate of the Month, Amazon YYC4 - recognized for outstanding performance and leadership.
- Multiple Safety Kudos - for maintaining strong safety compliance and team support.
- Consistently achieved top productivity rankings and contributed to smooth daily operations.
Timeline
Warehouse Associate
Amazon Fulfillment Center (YYC4)
04.2024 - Current
Seasonal Associate (Stowing)
Amazon Fulfillment Center (YYC1)
10.2023 - 01.2024
Customer Service Representative
HGS Limited (Fido/Rogers)
06.2022 - 04.2024
Manager
Esso Gas Station
08.2021 - 05.2022
Biotechnology Diploma -
Loyalist College
Diploma in Food Processing & Preservation Technology -
SLIET