Young and upbeat hardworker with a proven track record in enhancing guest experiences in a restaurant setting. Skilled in multitasking across various roles in high-pressure environments. Committed to fostering a welcoming atmosphere for diverse clientele.
Greet guests, and seat them promptly.
Gather beverage requests, and prepare.
Answer customer inquiries both in person and over the phone.
Assist guests in placing take-out orders.
Aid in helping the main expo pack take-out orders.
Ensure bathroom checks are completed on schedule.
Greet customers in a fast manner.
Processed food and beverage orders with appropriate modifications to enhance guest satisfaction.
Discuss with kitchen-specific wait times or food modifications.
Maintained cleanliness of tables and organization of dining room tables.
Answered guest inquiries of alcohol served at the location.
Handled both cash and debit payments through POSI system.
Managed the reservation system to optimize guest comfort and requests.
Assisted in creating a floor plan for server sections for both day and evening shifts.
Managed waitlists for both inside dining and outdoor patio seating.
Took reservations both in person and over the phone while answering customer inquiries.
Assisted servers with reservation details to ensure customer experience.
SMART SERVE
Obtained: 2024-09-13
Exp: 2029-09-12