Harper Niebruegge
Families
SANDIEGO
7
years of professional experience
Reliable Childcare and Customer Service Professional experienced in coordinating routines and resolving concerns to foster positive experiences for children, families, and guests. Managed multiple priorities while maintaining a positive attitude and demonstrated willingness to take on additional responsibilities to support team goals.
Work History
Head Babysitter
7 Years 3 Months- Supervised children's daily routines, maintaining safety, consistency, and age-appropriate structure.
- Coordinated meal times, nap schedules, and activity plans to support household routines.
- Monitored child behavior and responded calmly to needs, conflicts, and emergencies.
- Led bedtime, hygiene, and school-preparation tasks with reliability and care.
Lead Customer Service Specialist/Hostess
3 Years- Resolved complex customer concerns with professionalism and accurate product or policy guidance.
- Supervised customer service workflows, ensuring timely resolution of inquiries and service issues.
- Coordinated daily service priorities to maintain consistent support and response quality.
- Coordinated daily service priorities in the restaurant to maintain consistent support and response quality
- Organized the workspace, cleaned, and helped servers when needed.
Daycare Assistant
2 Years 4 Months- Supervised classroom activities to maintain safe, structured learning a safe, structured learning environment.
- Assisted with diapering, toileting, and personal care while preserving dignity and hygiene.
- Supported teachers with lesson setup, materials preparation, and daily routines.
- Supervised classroom activities to maintain safe, structured learning environment.
Education
High School Diploma
Skills
Safety awareness
Dependability
Organizational skills
Time management
Nutritional planning
Teamwork
Child development
Attention to detail
Adaptable and flexible
Reliability and punctuality
Customer service
Positive reinforcement
Timeline
Lead Customer Service Specialist/Hostess
Demetriswoodstonetaverna
08.2023 - 08.2026Read More
Daycare Assistant
Sunshine Daycare
01.2022 - 05.2024Read More
Head Babysitter
Families
07.2019 - CurrentRead More
Kings High School
High School Diploma
Read More