Harpal Singh
Halifax,Canada
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Manager Associate
HERTZ
- Ensure a positive customer experience by providing excellent customer service
- Assist with gaining new business and maintaining current relationships with corporate accounts, vendors & retail customers
- Conduct weekly marketing analysis (analyzing rates to ensure prices remain competitive)
- Upholding company standards by ensuring vehicles are presentable and available to customers.
Customer Experience Associate
WALMART
09.2021 - 01.2024
- Maximized satisfaction by anticipating needs and consistently offering expert support
- Investigated and resolved customer concerns related to order inquiries and delivery tracking
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
Administrative Assistant
Roots | Brampton
05.2019 - 09.2019
- Major focus on the management, allocation and solving inventory related problems
- Actively assisting other departments as required.
Education
Post Baccalaureate diploma in business management -
Cape Breton University
01.2021
Bachelor of Business Administration -
Footwear Design Development Institute (FDDI), Rohtak, Haryana
05.2017
Skills
- Verbal and written communication
- Complex Problem-Solving
- Time Management
- Team Leadership
Timeline
Customer Experience Associate
WALMART
09.2021 - 01.2024
Administrative Assistant
Roots | Brampton
05.2019 - 09.2019
Manager Associate
HERTZ
Post Baccalaureate diploma in business management -
Cape Breton University
Bachelor of Business Administration -
Footwear Design Development Institute (FDDI), Rohtak, Haryana
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