Harout Semerjyan
Sunland
Summary
Dynamic appliance repair technician with extensive experience at Armanis Inc., excelling in appliance diagnosis and electrical troubleshooting. Proven track record of enhancing customer satisfaction through exceptional service and effective communication. Skilled in preventative maintenance and parts replacement, consistently delivering high-quality repairs and educating clients on appliance care.
Overview
7
7
years of professional experience
Work History
Appliance repair technician
Armanis Inc.
Reseda
11.2022 - Current
- Diagnosed appliance issues using specialized tools and techniques.
- Repaired refrigerators, washers, and dryers to restore functionality.
- Provided excellent customer service during on-site repair visits.
- Maintained accurate records of repairs and customer interactions.
- Collaborated with team members to improve repair processes.
- Educated customers on appliance maintenance and usage best practices.
- Followed safety protocols to ensure a secure working environment.
- Diagnosed appliance malfunctions and determined necessary repairs.
- Replaced defective wiring and other parts.
- Provided customers with estimates of repair costs.
- Identified potential issues that may arise with an appliance before completing a repair.
- Ordered supplies, tools and equipment to complete repairs.
- Performed preventative maintenance on all types of appliances.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Assisted in training new technicians on repair techniques.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Conducted circuit tests to locate shorts and grounds.
- Recommended replacement parts and routine maintenance.
Appliance Repair Technician
A+ Appliance repair
La Cañada Flintridge
08.2018 - 11.2022
- Diagnosed appliance issues using advanced troubleshooting techniques and tools.
- Repaired and replaced defective parts in various household appliances efficiently.
- Provided exceptional customer service by addressing concerns and explaining repair processes.
- Maintained accurate records of repairs and service history for customer reference.
- Collaborated with team members to improve repair procedures and service quality.
- Ensured compliance with safety standards while performing repairs on appliances.
- Trained new technicians on best practices for appliance repair and customer interaction.
- Disassembled broken and defective equipment to facilitate repairs.
- Diagnosed appliance malfunctions and determined necessary repairs.
- Replaced defective wiring and other parts.
- Provided customers with estimates of repair costs.
- Repaired refrigerators by replacing worn gaskets or thermostats.
- Educated customers about proper care of their appliances.
- Inspected, tested, and repaired electrical components of appliances.
- Identified potential issues that may arise with an appliance before completing a repair.
- Performed preventative maintenance on all types of appliances.
- Adhered to safety procedures when handling hazardous materials.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Assisted in training new technicians on repair techniques.
- Connected wiring to a variety of electronic components.
- Assembled appliance components following installation instructions.
- Resolved customer complaints in a timely manner.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Recommended replacement parts and routine maintenance.
Education
Some College (No Degree) - Information Technology
AIU
Marina Del Rey, CASkills
- Appliance diagnosis
- Electrical troubleshooting
- Circuit testing
- Preventative maintenance
- Parts replacement
- Customer service
Languages
English
Professional
Armenian
Professional
Timeline
Appliance repair technician
Armanis Inc.
11.2022 - Current
Appliance Repair Technician
A+ Appliance repair
08.2018 - 11.2022
Some College (No Degree) - Information Technology
AIU