Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Harold Vides

Canoga Park

Summary

Dynamic customer service professional with a proven track record at SUBWAY® Restaurants, excelling in fast-paced environments. Known for effective problem-solving and adaptability, I enhance customer loyalty through empathetic conflict resolution and maintain high standards of cleanliness and food safety. A dependable team player committed to achieving goals and fostering collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service and Food Safety

SUBWAY®Restaurants
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situation
  • Effectively achieve every goal assigned
  • Crafted sandwiches in innovative and time-efficient ways to enhance service speed.

Customer Service Representative

Auras Café
12.2021 - 03.2024

Múltiple positions


I Acted as primary shift leader and supervisor.


  • Managed dishwashing machinery to ensure efficient cleaning and sanitation.
  • Assisted kitchen staff in food preparation and organization tasks.
  • Maintained cleanliness of premises while handling coffee barista duties.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Chatsworth Charter High School
Chatsworth, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking Abilities
  • Active listening
  • Dependable and responsible

Certification

Industry certification

Languages

Spanish
Native or Bilingual

Timeline

Customer Service and Food Safety

SUBWAY®Restaurants
08.2024 - Current

Customer Service Representative

Auras Café
12.2021 - 03.2024

Chatsworth Charter High School
Harold Vides