Harold MEDESSOUKOU
Toronto,ON
Summary
Bilingual Network Engineer offering more than 10 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with a strong track record of accurately conducting systems repairs and troubleshooting. Creates support and training documentation that supports employee knowledge base.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
Credit Agricole Bank -Electricite De France
2021.05 - Current
- Monitored network activities to quickly detect and resolve operational and security issues.
- Led planning and technical design activities for routine operations and special projects.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.
- Managed vendor relationships for hardware procurement, software upgrades, and technical support services to ensure optimal resource utilization.
- Built and improved network documentation and training procedures to lead successful team completing high-quality work.
- Improved system reliability through proactive monitoring of network performance metrics and capacity planning initiatives.
- Mentored junior engineers on best practices in networking technologies, resulting in increased team efficiency and effectiveness.
- Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
Network Engineer Manager
WAW GROUP
2020.12 - 2021.04
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Created VPN infrastructure and allowed for secure remote connections.
- Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into the existing network architecture.
- Collaborated with vendors to identify best options for optimizing network performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Network Consulting Engineer
HMTECH Networks
2019.12 - 2020.11
- Improved client satisfaction by providing comprehensive support and tailored solutions for their unique networking needs.
- Collaborated with external vendors to integrate third-party tools into existing network infrastructure, expanding functionality and improving user experience.
- Maintained up-to-date documentation on network configurations, hardware inventory, software licenses, and vendor relationships.
- Provided training to junior engineers on best practices in networking technologies, fostering a culture of continuous learning within the team.
- Provided training in some schools and university
Network Support Engineer
Telrad Networks
2011.04 - 2019.04
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
- Assisted in the design of scalable wireless networks that accommodated future growth while maintaining high levels of security.
- Offshore and Onshore WiMAX deployment and integration across Africa continent.
- Executed Proof of Concepts or trials starting from customers requirements, design, implementation to the final acceptance
- Provided WiMAX and LTE Certified trainings to the wireless ISPs, mobile operators and offshore companies like Total Energy, Exxon Mobil, etc.
Education
Bachelor Of Computing And Information Systems - Telecommunications & Information Technology
Ecole Superieure Multinationale Des Telecoms
Dakar02.2008
Skills
- Wireless Networks
- Network architecture design
- Network Access Control Implementation
- Network Troubleshooting Expertise
- Strong troubleshooting skills
- Layer-2/3 protocols
- LAN switching technologies
- Effective Communication
- Networking and routing protocol expertise
- Wireless networks troubleshooting
- User Training
- Enterprise WiFi management
- Access Control
Languages
French
Native or Bilingual
English
Full Professional
Certification
CCNP Enterprise Infrastructure
ACMA : Aruba Certified Mobility Associate
ACSA: Aruba Certified Switching Associate
Timeline
Senior Network Engineer
Credit Agricole Bank -Electricite De France
2021.05 - Current
Network Engineer Manager
WAW GROUP
2020.12 - 2021.04
Network Consulting Engineer
HMTECH Networks
2019.12 - 2020.11
Network Support Engineer
Telrad Networks
2011.04 - 2019.04
Bachelor Of Computing And Information Systems - Telecommunications & Information Technology
Ecole Superieure Multinationale Des Telecoms
CCNP Enterprise Infrastructure
ACMA : Aruba Certified Mobility Associate
ACSA: Aruba Certified Switching Associate
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