Harnoor Sohi
Winnipeg,MB
Summary
A motivated individual with strong work ethic and creative ability. An outstanding performer by constant learning with hard work, discipline, confidence and dedication towards responsibilities and goals. Always interested in finding better ways to keep do what it takes to customer property and customer property and individuals safe. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
FreshCo
10.2023 - 02.2024
- Collected payments and provided accurate change
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Maintained work area and kept cash drawer organized
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions
- Helped customers find specific products, answered questions, and offered product advice
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Guest Service Agent
Tulip Hotel
01.2023 - 08.2023
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills
- Inspected completed meals against individual orders to verify accuracy
- Provided refills on drinks as requested by customers
- Stocked service stations with ice, napkins and straws
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience
- Organized payment transactions accurately while providing excellent customer service
- Totaled checks and used cash register to accept payment for services
- Provided exceptional service to high volume of daily customers
- Ensured that all dishes were served at the correct temperature.
Education
Health Care Aid And Personal Support Worker - Medical
MITT (Manitoba Institute of Trades And Technology)
Winnipeg, MB08.2024
Skills
- Proficient Microsoft Office user
- Customer service orientation
- Active Listener
- Multitasking
- Leadership skills
- Volunteer Management
- Guest Assistance
- Social Media Networking
- Celebrity Guest Support
- Reservation Coordination
- Event Planning
- Guest Experiences
Certification
- PHIA
- WHMIS
- First aid and CPR Level C
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
References
References available upon request.
Timeline
Customer Service Representative
FreshCo
10.2023 - 02.2024
Guest Service Agent
Tulip Hotel
01.2023 - 08.2023
Health Care Aid And Personal Support Worker - Medical
MITT (Manitoba Institute of Trades And Technology)
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