Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harnoor Singh Sidhu

Winnipeg,MB

Summary

An experienced Business System Analyst with 3 years of extensive experience in delivering projects using Agile (Scrum) and Waterfall methodology in various domains as Retail, Digital Banking (Online Banking and Mobile), Payments, Credit Card, CRM and Compliance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Business Analyst

ABC BANK
08.2023 - 09.2024
  • Project1: BOAT (Balance of Account Transfer) Business Enhancement
  • Domain: Retail Banking, Credit Card, Payments
  • Methodology: Agile, Scrum
  • Overview: This project was implemented for all ABC branches and Contact Center employees
  • The main aim of this project was to increase the Credit Card and Line of Credit usage, approximately 2.8 million personal and business credit card holders were offered to transfer their non-ABC Credit Card balances to their current ABC credit card account at lower rates or negligible interest rates
  • Major deliverables of this initiative were to create new UI flows in existing ABC CRM system C3, integration with Credit Card application TSYS, generation of new marketing offers via Email, Mail and web notification via ABC Online and Mobile banking.

Business Analyst

MILLER ENVIRONMENTAL CORPORATION
09.2021 - 07.2023
  • Project1: Transition to Dynamics 365 business central
  • Domain: Methodology: Agile, Scrum
  • Overview Deliverables: Project2: New Power BI reports from Business Central
  • Domain: Methodology: Waterfall
  • Overview Deliverables: Project3: Intranet
  • Domain: Methodology: Agile, Scrum
  • Overview Deliverables: Project4: New Website
  • Domain: Methodology: Agile, Scrum
  • Overview

Education

Skills

  • Agile (Scrum), Waterfall, SDLC
  • MySQL, MS Access Oracle, PostgreSQL
  • HTML, CSS, NodeJS, JavaScript, XML, JASON, PHP

Certification

  • Certified Business Analyst (IIBA)
  • Certified Scrum Master

Timeline

Business Analyst

ABC BANK
08.2023 - 09.2024

Business Analyst

MILLER ENVIRONMENTAL CORPORATION
09.2021 - 07.2023

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Harnoor Singh Sidhu