Harnoor Singh Bindra
Fort Saint John,British Columbia
Summary
Capable employee, able to handle fast-paced work with minimal oversight. Motivate and empower employees to tackle daily demands using solid training and motivational techniques. Meticulous in tracking sales, inventory and corrective actions. Security-conscious, reliable and tireless in pursuing improvement opportunities.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
Vape King
British Columbia, BC
05.2023 - Current
- Maintained operational readiness with smooth handling of opening, shift change and closing tasks.
- Empowered staff with strategies for handling difficult situations and complicated sales.
- Assisted customers with product questions, recommendations, and purchases as needed.
Customer Service Representative
7Eleven
British Columbia, BC
11.2022 - 05.2023
- Delivered fast and friendly service to handle questions and service complaints.
- Collaborated with colleagues and co-workers to deliver quality customer experience.
- Met personal, team and company goals in customer service environment.
Food Service Supervisor
Fresh Slice
British Columbia, BC
02.2021 - 02.2022
- Coordinated employee schedules to provide adequate staff coverage.
- Adjusted to multiple demands and shifting priorities in fast-paced work environment.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Supervisor
Upmeals Food Vending Co.
British Columbia, BC
05.2020 - 01.2021
- Led teams through onboarding process for swift integration into daily operations.
- Inspired teams using motivational leadership style.
- Delivered high quality training for new team members.
Education
Diploma Office administration -
Beta college
06.2024
Hospitality management -
Quantum college
07.2022
Associate in Arts (A.A.) -
University Canada West
04.2021
Skills
- Employee Motivation
- Store Organization
- Product knowledge
- Inventory management
- Sales strategy development
- Analytical thinking
- Team leadership
Timeline
Retail Supervisor
Vape King
05.2023 - Current
Customer Service Representative
7Eleven
11.2022 - 05.2023
Food Service Supervisor
Fresh Slice
02.2021 - 02.2022
Supervisor
Upmeals Food Vending Co.
05.2020 - 01.2021
Diploma Office administration -
Beta college
Hospitality management -
Quantum college
Associate in Arts (A.A.) -
University Canada West