Harnoor Singh
Surrey,Canada
Summary
Security professional with extensive experience at GuardTeck Security, specializing in incident reporting and emergency management. Demonstrated success in enhancing safety protocols and training teams to improve overall security effectiveness. Proficient in operational analysis and conflict resolution, ensuring optimal security measures for personnel and visitors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispatch Officer
Guardteck Security
Vancouver, British Columbia
06.2025 - Current
- Monitored security systems to ensure facility safety and compliance.
- Responded promptly to alarms and emergency situations during shifts.
- Prepared detailed reports on incidents and daily activities for management review.
- Assisted in training new security staff on protocols and procedures.
- Responded to emergency calls from personnel within the facility and dispatched appropriate personnel to respond as needed.
Shift Lead
Paladin Security
Vancouver, Canada
03.2024 - 03.2025
- Evaluated existing security measures, recommending enhancements for improved effectiveness.
- Supervised security team to ensure effective operations and safety protocols.
- Monitored security cameras to ensure safety across all premises.
- Responded promptly to alarms and investigated disturbances to maintain security.
- Trained new security personnel on procedures and emergency response protocols.
- Prepared daily shift reports documenting notable incidents and concerns.
- Developed emergency response plans for various scenarios to enhance preparedness.
Operations Specialist
SkipTheDishes
Winnipeg, Canada
06.2021 - 05.2023
- Provide live support to couriers, customers, and restaurants.
- Resolving conflicts with an emphasis on helping our partner succeed.
- Facilitate communication between all parties involved in each delivery.
- Analyzed operational data to identify improvement areas in logistics.
Mobile Security Officer
Impact Security Group
Winnipeg, Canada
07.2021 - 11.2022
- Utilized verbal and physical techniques to de-escalate conflicts effectively.
- Conducted high-visibility patrols of assigned areas on foot and in company vehicles.
- Responded swiftly to incidents of theft, trespassing, vandalism, and fire.
- Monitored and controlled property access to enhance security measures.
- Collaborated with law enforcement and emergency services during critical incidents.
Education
Business Accounting and Management -
Red River College
Winnipeg, MB04.2021
Horticulture -
Kwantlen Polytechnic University
Surrey, BC12.2019
Skills
- Incident reporting and emergency management
- Security monitoring
- Team supervision and training
- Operational analysis
- Problem solving
- Effective communication
- Attention to detail
Certification
- OFA 1 - First Aid and CPR
- ILRC - Operating Wheelchairs and Dart Transportation Module Training
- PTA - Tactical Communication & De-escalation
- PTA - Protocol Training Tactics
- PTA - Power of Arrest
- PTA - Protocol Control Tactics
- PTA - Security Guard Safety and Use of Force Theory
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Accomplishments
- Multiple Successful First AID Recovery
- Quick Responder Appreciation
- Promoted to leadership roles within 6 Months
Timeline
Dispatch Officer
Guardteck Security
06.2025 - Current
Shift Lead
Paladin Security
03.2024 - 03.2025
Mobile Security Officer
Impact Security Group
07.2021 - 11.2022
Operations Specialist
SkipTheDishes
06.2021 - 05.2023
Business Accounting and Management -
Red River College
Horticulture -
Kwantlen Polytechnic University
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