Harnoor Singh
Victoria,BC
Summary
Seeking a position to utilize knowledge, personal skills to gain comprehensive understanding at a reputed organization, and to further my knowledge and contribute significantly to the organization. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Mobile Patrol Security Officer
Commissionaires
05.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Paver
Vancouver Island Paving
05.2021 - Current
- Walked sites prior to paving, identifying and removing or addressing potential safety hazards.
- Operated variety of hand and power tools and heavy equipment to handle wide range of project needs.
- Resurfaced outside areas with cobblestones, terracotta tiles or other materials.
- Checked all fluid levels and monitored operational condition of pavers prior to use to avoid damage and lost time incidents.
- Promoted effective equipment maintenance by generating reports of problems, consulting with maintenance personnel and assisting with addressing concerns.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Operated variety of hand and power tools and heavy equipment to handle wide range of project needs
- Set paving speeds to balance delivery, hopper capacity and compaction and prevent extended stops
Construction Foreman
Island Paving
04.2021 - 11.2022
- Supervised field crews to maximize quality and work efficiency.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Coordinated materials to maintain steady flow and meet productivity objectives.
- Inspected work for compliance with applicable regulations and job specifications.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Offered direction to landscape architects on site characteristics, project timeline and delays impacting hardscape and greenscape installations.
- Checked equipment to determine if maintenance was required.
- Constructed accessory building with more than 750 square feet area
High Profile Loss Prevention Officer
Russel Security Services Inc.
04.2019 - Current
- Observer and identify theft, apprehend and deter all shop theft activities
- Ability to alternate between intervention and customer service
- Maintain high visibility of surroundings in order to preserve and prevent
- Prepare informative, detailed and accurate reports depending on incident
- Protect personnel, property and information related to all work needs
- Supported management in handling situations with customer disputes.
- Completed incident reports and activity logs for accurate, current records
- Utilized various hand and power tools to secure premises and increase protection
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures
Site Supervisor
Russel Security Services Inc.
04.2019 - 04.2020
- Directing and overseeing implementation of all safety and security programs for purpose of providing protection and sense of well-being to all guests and team members
- Screening, interviewing, selecting, managing, reviewing and counseling security officers to maintain order throughout commercial and residential site
- Periodically reviewing officers and logs to ensure complements and accuracy
- Promoting safe work practices
- Visually identifying, correcting and recording safety hazards
- Conducting security department meetings
- Attending and participating in other required site meetings
- Leading and directing the investigations of accidents, thefts, property loss and unlawful activities.
- Developed work schedules for team members to maximize shift coverage
- Evaluated team member strengths and assigned tasks based upon expertise and background
- Prepared and submitted reports on job progress and safety conditions to upper management
Loss Prevention Officer
Sephora
07.2018 - 01.2019
- Maintain safe environment for staff as well as th clients
- Assisted stores ensuring company policies and procedures were implemented and followed
- Partner with t DLPM to execute shrink prevention plans
- Conducted loss prevention awareness trainings to staff
- Supervise external security for events
- Conducted surveillance on floor to identify, observe and apprehend/deter the external thefts
- Utilized CCTV system to perform internal and external investigations
- Conducted yearly evaluations in regards of shrinkage in stores
- Presented on-boarding to new hires
- Utilized CCTV system to perform internal and external investigations
- Assisted store leadership team for preparing inventory and reduce loss.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Loss Prevention Ambassador (1-year Lead)
Nordstrom
07.2016 - 05.2018
- Reducing loss to inventory through audits and trainings
- Identify and report all suspicious activities
- Maintaining visible presence to deter shop theft.
- Completed incident reports and activity logs for accurate, current records
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs
Security Guard
Russel Securities
03.2016 - 06.2016
- Perform security patrols around perimeter
- Providing client service and also ensuring public safety
- Identifying and reporting all types of hazards around environment
- Performing opening and closing procedures of building
- Enforcing parking regulations for cars entering and exiting.
- Completed full building and grounds patrols to spot and investigate concerns
- Responded quickly to emergency situations to assess and deflect issues
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
- Conducted regular patrols of key areas to spot and control security concerns
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Conducted training sessions for new security personnel to facilitate compliance with security protocols
Education
GED -
George Brown College
Toronto, Ontario01.2018
High School - Major Commerce
DIPS - UE1
Jalandhar, Punjab01.2015
Skills
- Problem Solving
- Public Speaking & Public Relations
- Time Management
- Teamwork
- Leadership
- Supervision and Mentorship
- Customer Service
- Team Leadership
- Security Procedures Knowledge
- Armed Security Guard Certification
- Access Systems and Patrol
- Employee and Visitor Screening
- Physical Stamina
- CPR Certified
Licenses And Certification
- CPR & Private Security and Investigating Services (Security Guard License)
- Use of Force and resistance management
- CLASS 5 full license
Qualification Highlights
- Strong problem solving and decision making skills with ability to implement action plans
- Effectively building trusts with the teams and increasing productivity
- Effective in performing staff trainings and supervising teams
- Recognized for best decision making at the time of different/challenging situations
- Excellent report writing skills for incident reports
- Supervising the security teams for special events
- Regualting strategies for reducing shrink with the management
- Performed internal investigations using competent softwares
- Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet.
- Resourceful, energetic, competent, multi-task and results-oriented
Languages
English
Native or Bilingual
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Mobile Patrol Security Officer
Commissionaires
05.2021 - Current
Paver
Vancouver Island Paving
05.2021 - Current
Construction Foreman
Island Paving
04.2021 - 11.2022
High Profile Loss Prevention Officer
Russel Security Services Inc.
04.2019 - Current
Site Supervisor
Russel Security Services Inc.
04.2019 - 04.2020
Loss Prevention Officer
Sephora
07.2018 - 01.2019
Loss Prevention Ambassador (1-year Lead)
Nordstrom
07.2016 - 05.2018
Security Guard
Russel Securities
03.2016 - 06.2016
GED -
George Brown College
High School - Major Commerce
DIPS - UE1
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