Harnoor Kaur Sidhu
Victoria,BC
Summary
Motivated and compassionate shelter worker with a strong background in providing assistance to individuals facing various life challenges due to homelessness and addiction. Seeking to utilize my exceptional communication skills and empathetic approach to support clients in all aspects i.e. physical, emotional, social, and spiritual needs. Eager to contribute to a collaborative team environment that prioritizes client empowerment and holistic well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Homeless Shelter Support Worker
Surrey Urban Mission Society
08.2023 - Current
- Help provides basic needs and support to individuals experiencing homelessness
- Offering guidance, connecting individuals with resources, managing shelter operations, ensuring safety and security, and offering emotional support
- Assist with case management and coordinating services with other organizations
- confident and well trained in managing overdoses and other emergencies like pepper spray, stabbing first aide, seizures, violence and aggressive behavior
Loss Prevention Officer
Loblaws Company Limited
03.2023 - Current
- Floor walking, administering unusual activity, providing training to new hired employees, inspecting and patrol premises regularly, monitoring surveillance cameras, apprehending individuals suspected of theft, and collaborating with law enforcement when necessary
Education
Diploma - Pyschology
Kwantlen Polytechnic University
Surrey, BCSkills
- Problem solving, Effective Communication, Leadership qualities
- Teamwork, Punctuality
- De escalation techniques
- Naloxone training
- WHIMS
Certification
- First-Aid CPR/ Level C
- Naloxone Certification
- BST (Basic Security License)
- BC Driver's License Class 5
Languages
Punjabi
English
Timeline
Homeless Shelter Support Worker
Surrey Urban Mission Society
08.2023 - Current
Loss Prevention Officer
Loblaws Company Limited
03.2023 - Current
Diploma - Pyschology
Kwantlen Polytechnic University
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