Summary
Overview
Work History
Education
Skills
Certification
Skills Highlights
Coursework
Languages
Timeline
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Harnit Kaur

Barrie,Canada

Summary

Dedicated hospitality professional pursuing formal education in the field while bringing hands-on customer service experience from diverse service environments. Demonstrates strong communication skills, adaptability, and a customer-first mindset. Experienced in fast-paced environments requiring quick decision-making and problem-solving abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cook

Georgian College
01.2025 - Current
  • Cooked with in a clean environment and maintaining it
  • Served food to customers in live kitchen
  • Learnt how to follow and implement recipes in a proper manner
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Crew Member

McDonald's Restaurant
10.2024 - 12.2024
  • Mastered multiple station operations including drive-thru, front counter, and kitchen
  • Collaborated with team members during peak hours to maintain service standards and minimize wait times
  • Achieved recognition for excellent customer service and team support
  • Trained 3 new team members on company procedures and service standards
  • Maintained food safety standards and cleanliness protocols
  • Handled customer complaints with professionalism and found appropriate solutions

Server

Georgian College
09.2024 - 12.2024
  • Ensure great customer service and greet guests promptly and seat them
  • Take and process orders; serve food and beverages; make recommendations
  • Help maintain a clean and inviting dining atmosphere for customers
  • Coordinated with the team for the smooth functioning of front-of-house operations and customer satisfaction
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.

Education

Hospitality - Hotel and Resort Operations Management

Georgian College
Barrie, ON
04.2026

Skills

  • Customer service excellence
  • Communication skills
  • POS systems
  • Cash handling
  • Detail-oriented
  • Organizational abilities
  • Team player
  • Leadership potential
  • Food safety
  • Sanitation knowledge
  • Ability to work under pressure
  • Flexible scheduling availability
  • Time management
  • Positive attitude
  • Problem-solving
  • Teamwork and collaboration

Certification

  • Smart Serve Ontario Certification, 09/19/29
  • Food Handler's Certification
  • First Aid and CPR Level C
  • Security Licence

Skills Highlights

  • Proven customer service excellence in high-volume environments
  • Strong communication skills in English and Punjabi
  • Proficient in POS systems and cash handling
  • Detail-oriented with strong organizational abilities
  • Team player with demonstrated leadership potential
  • Food safety and sanitation knowledge
  • Ability to work under pressure and maintain composure
  • Flexible scheduling availability including evenings and weekends

Coursework

  • Hotel Operations
  • Resort Management
  • Customer Service Excellence
  • Event Planning

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cook

Georgian College
01.2025 - Current

Crew Member

McDonald's Restaurant
10.2024 - 12.2024

Server

Georgian College
09.2024 - 12.2024

Hospitality - Hotel and Resort Operations Management

Georgian College
Harnit Kaur