HARNISH KAUR
Surrey
Summary
Dynamic retail professional with extensive experience at Dollarama and Gap, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through effective assistance and attention to detail. Proven ability to boost foot traffic with creative merchandising while resolving issues promptly, ensuring a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Store Associate
Dollarama
12.2024 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Increased foot traffic with effective storefront merchandising and creative displays.
- Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
Retail Sales Associate
Gap
04.2024 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Associate of Arts -
Lasalle College
Vancouver, BC01-2025
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Languages
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Store Associate
Dollarama
12.2024 - 03.2025
Retail Sales Associate
Gap
04.2024 - 11.2024
Associate of Arts -
Lasalle College
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