Harnish Kaur
Summary
Attentive Shift Leader with a year of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Wendys
Kitchener, ON
10.2023 - Current
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Provided on-the-job training to new staff members.
- Resolved customer complaints in a timely manner.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Maintained accurate records of daily transactions and deposits.
- Conducted weekly inventory of supplies, equipment, and food items.
- Collaborated with team members to improve performance and implement training updates.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Crew Member
Wendys
Kitchener, ON
05.2022 - 10.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Organized and restocked supplies to support operations and team productivity.
- Packed fast food products in approved containers, cups, and bags.
- Presented orders to guests within anticipated service times.
- Wiped down tables and equipment, swept and refilled stock.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08-2023
Skills
- Safety Reviews
- Labor and Food Cost Control
- Customer-Oriented
- Schedule Management
- Cash Handling Ability
- Staff Scheduling
- Workplace Safety
- Good communication skills
- Hardworking
- coordinate with others
Certification
- Food and Safety Certificate
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Shift Supervisor
Wendys
10.2023 - Current
Crew Member
Wendys
05.2022 - 10.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
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