Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Harnika Ravishangar

Scarborough,Canada

Summary

Detail-oriented Research Assistant with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data review, reporting and specimen handling. Focused Research Assistant currently pursuing degree in Biology. Adept at conducting interviews, literature reviews and data synthesis and analysis. Well-versed creating efficient systems to organize and manage experimental data.

Overview

3
3
years of professional experience

Work History

Student Support Learning Facilitator

Toronto Metropolitan University
Toronto , ON
09.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Promoted development of good study habits and learning skills.
  • Organized group tutoring sessions to help students struggling in similar areas.
  • Supported teacher instruction, thoroughly discussing concepts and designing custom practice questions.
  • Designed engaging lessons, using art and visual aids to enhance learning process.
  • Drilled students on subject matter and used flashcards and writing techniques to improve recall.
  • Met with students and discussed educational goals and expectations.
  • Collaborated with the professors to facilitate learning sessions according to the syllabus

Crew Trainer

Macdonalds
Scarborough, Ontario
01.2020 - 08.2022
  • Trained and mentored new employees to maximize team performance and increased sale by 5%.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios for instance managed 30calls per day to the store .
  • Excelled in every store position and regularly backed up front-line staff.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours and inventory movements.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Taught new team members correct procedures for all areas of operations.

Research Assistant Volunteer

Toronto Metropolitan University
Toronto, ON
01.2023 - Current
  • Worked both independently and collaboratively in fast-paced laboratory environment.
  • Performed statistical, qualitative and quantitative analysis.
  • Attended seminars and symposiums to improve overall knowledge and understanding.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
  • Demonstrated strong writing skills to generate original correspondence and reports.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Developed fact sheets, graphs and tables to analyze and summarize survey data.
  • Evaluated potential subject participants to assess suitability for planned studies.

Outbound Problem Solver

Amazon
Scarborough, Ontario
03.2020 - 06.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.

Education

Bachelor of Science - Biology

Toronto Metropolitan University
Toronto, ON
06.2024

High School Diploma -

Lester B. Pearson Collegiate Institute
Scarborough, ON
06.2020

Skills

  • Data Entry
  • PPE Compliance
  • Written Communication
  • Excellent Communication
  • Infection Prevention
  • Personal Protective Equipment (PPE)
  • Medical Records Management
  • Lab Result Interpretation
  • Medical Laboratory Procedures
  • Clerical Duties
  • Bac Screening/Drug Screen Collection
  • Bacteriology

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7 staff members.
  • Resolved product issue through consumer testing.
  • Educated 7 undergraduate students on clinical good practices and laboratory techniques.
  • Achieved honor role by completing all the courses for my major from 2020-2022 with 3.5 GPA
  • Got an entrance scholarship to toronto metropolitan university

Timeline

Research Assistant Volunteer

Toronto Metropolitan University
01.2023 - Current

Student Support Learning Facilitator

Toronto Metropolitan University
09.2022 - Current

Outbound Problem Solver

Amazon
03.2020 - 06.2021

Crew Trainer

Macdonalds
01.2020 - 08.2022

Bachelor of Science - Biology

Toronto Metropolitan University

High School Diploma -

Lester B. Pearson Collegiate Institute

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Harnika Ravishangar