Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Harnet Tesfamariam

Vancouver,BC

Summary


Professional with experience in dispatch operations management. Skilled in logistics coordination, route optimization, and resource allocation. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs. Excellent communication skills and adept at problem-solving.

Overview

14
14
years of professional experience

Work History

Dispatch Operations Manager

SATA Trucking LLC
09.2023 - Current

• Manage deployment of 13 truck drivers throughout 48 states in USA on a daily basis
• Facilitate negotiations regarding load rate, miles, and weight with brokers to finalize agreements.
• Track drivers for shipping and receiving
• Generate invoices with BOL/POD and transmit to factoring and brokers for payment.
• Submit the balance sheet and fuel to EFTA.

Carrier Procurement Specialist

XPO Logistics
01.2017 - 07.2023

• Streamline daily operations of 35+ truckloads, improving delivery efficiency

• Fostered positive relationships with customers to enhance satisfaction and loyalty.
• Strengthen partnerships with clients and carriers to boost carrier loyalty.
• Negotiated contract terms with multiple customers, which locked in favorable rates for the company for the long term.

Dispatch Assistant

SATA Trucking LLC
03.2015 - 12.2016
  • Coordinated daily dispatch operations to ensure timely delivery and efficient routing of shipments.
  • Monitored communication systems to relay information between drivers and management effectively.
  • Assisted in managing inventory levels, tracking shipments, and maintaining accurate records.

Licensed Financial Consultant

Investors Group Wealth Management
04.2014 - 02.2015
  • Developed personalized financial strategies aligning with client goals and risk tolerance.
  • Conducted thorough market analysis to identify investment opportunities and trends.
  • Managed client portfolios, ensuring compliance with industry regulations and best practices.
  • Educated clients on financial products, enhancing understanding and engagement in investment decisions.

Building Manager

Boardwalk Rental Community
03.2012 - 04.2014
  • Supervised daily operations to ensure optimal property management and tenant satisfaction.
  • Implemented maintenance schedules, improving response times and service quality for residents.
  • Coordinated with vendors for timely repairs, enhancing overall property upkeep and functionality.
  • Conducted inspections to identify repair needs, maintaining high standards of safety and compliance.

Education

CFP License - Certified Financial Planner

Mount Royal University
Calgary, AB
04-2014

Associate of Science - Technology And Health Care

CDI College
Calgary, AB
02-2012

Skills

  • Transportation
  • Route planning
  • Scheduling coordination
  • Logistics management
  • Customer communication
  • Multiple project coordination
  • Time management
  • Sales support

Languages

English
Full Professional
Ethiopian
Native or Bilingual
Eritrean
Native or Bilingual

Timeline

Dispatch Operations Manager

SATA Trucking LLC
09.2023 - Current

Carrier Procurement Specialist

XPO Logistics
01.2017 - 07.2023

Dispatch Assistant

SATA Trucking LLC
03.2015 - 12.2016

Licensed Financial Consultant

Investors Group Wealth Management
04.2014 - 02.2015

Building Manager

Boardwalk Rental Community
03.2012 - 04.2014

CFP License - Certified Financial Planner

Mount Royal University

Associate of Science - Technology And Health Care

CDI College
Harnet Tesfamariam