Harnek Singh Dhillon
Calgary,AB
Summary
Results-oriented and highly skilled Restaurant Manager and Catering Services Professional with over 10 years of experience in overseeing day-to-day operations of food service establishments and providing exceptional catering services for diverse events. Demonstrated expertise in managing staff, maintaining inventory, ensuring top-tier customer service. Strong leadership skills, with a deep commitment to meeting clients' needs and exceeding expectations in both on-site and off-site catering operations. Adept in menu planning, event coordination, vendor relationships, and achieving revenue growth while maintaining a focus on quality, safety, and sanitation standards.
Overview
14
14
years of professional experience
Work History
Manager
Rasoi East Indian Restaurant & Party Hall
11.2022 - 02.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Lead and motivate restaurant, catering, and event staff to ensure high standards of service and productivity.
- Work with clients to understand their event needs, offering advice on catering menus, and other services.
- Ensure the smooth execution of events, ensuring timelines are met and all guest needs are addressed.
- Address and resolve conflicts among staff or with clients in a professional and timely manner.
Ethnic Cook
Rasoi East Indian and Hakka Chinese Cuisine
11.2022 - 02.2025
- Prepared and cooked a variety of dishes to ensure customer satisfaction.
- Maintained cleanliness, ensuring a hygienic environment in the kitchen.
- Trained new kitchen staff to uphold quality standards.
- Collaborated with team to expedite meal preparation during peak hours.
- Maintained clean and organized work areas at all times.
Owner, Manager
Punjabi Tadka - Indian Restaurant
01.2011 - 05.2021
- Develop and implement the overall business strategy for the restaurant.
- Hire, train, and supervise restaurant staff (servers, chefs, hosts, etc.).
- Correctly calculated inventory and ordered appropriate supplies.
- Maintain high levels of guest satisfaction and quality service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Manage the financial health of the business, including profit margins and cash flow.
Education
Bachelor of Arts -
Guru Nanak Khalsa College, Daroli
Punjab, IndiaHigh School Diploma -
Govt. Sr. Secondary School, Adampur
Punjab, IndiaSkills
- Restaurant operations management
- Catering event planning and execution
- Staff training and leadership
- Budgeting and cost control
- Customer service excellence
- Vendor negotiation and relationship building
- Inventory and supply chain management
- Menu development and seasonal planning
- Health and safety compliance
Timeline
Manager
Rasoi East Indian Restaurant & Party Hall
11.2022 - 02.2025
Ethnic Cook
Rasoi East Indian and Hakka Chinese Cuisine
11.2022 - 02.2025
Owner, Manager
Punjabi Tadka - Indian Restaurant
01.2011 - 05.2021
Bachelor of Arts -
Guru Nanak Khalsa College, Daroli
High School Diploma -
Govt. Sr. Secondary School, Adampur
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