Harneet Kaur Sohal
Summary
Developed critical customer service and communication skills in fast-paced environment. Adept at handling diverse tasks and ensuring positive customer experience. Seeking to transition into new field utilizing these transferable skills.
Overview
3
3
years of professional experience
Work History
Stores and Distribution Attendant
Victoria General Hospital
12.2023 - Current
- Checks invoices against orders and goods received and resolves discrepancies with suppliers and/or departments
- Assembles, issues, delivers and ships goods from requisition requests received and records for charging to appropriate area.
- Sort and distribute incoming mail, faxes, and supplies equipment to the assigned department.
- Use powered tools and carts and work in compliance with WHIMS and TDG rules.
Customer Service Representative
Tim Horton's
06.2022 - 11.2022
- Operated cash register or POS system to receive payment
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Tracked company inventories, moved excess stock, and arranged products to improve sales
Camp Counsellor
Seneca College of Applied Arts and Technology
01.2022 - 04.2022
- Greeted clients in office and over multi-line phone systems promptly and courteously.
- Delivered interoffice messages to staff and management via email and in person.
- Took dictation and transcribed for business correspondence.
- Delivered high quality customer service through deep commitment to knowledge and performance.
Education
Chemical Lab Technician -
Seneca College of Applied Arts and Technology
04.2023
Skills
- Independent and collaborative work
- Proficient in relationship building
- Trained in culturing and aseptic techniques
- Strong organizational skills in problem analysis
- Experienced in streamlined data analysis
- Strong attention to detail
- Proficient in Microsoft office and other spreadsheet use
- Timely delivery
- Supportive team member
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Timeline
Stores and Distribution Attendant
Victoria General Hospital
12.2023 - Current
Customer Service Representative
Tim Horton's
06.2022 - 11.2022
Camp Counsellor
Seneca College of Applied Arts and Technology
01.2022 - 04.2022
Chemical Lab Technician -
Seneca College of Applied Arts and Technology
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