Harneet Kaur
Etobicoke,ON
Summary
Proven track record in customer service and cash handling, exemplified by roles at SUBWAY® Restaurants and McDonald's. Skilled in currency counting and fostering customer relationships, consistently enhancing customer satisfaction. Demonstrated ability to maintain accurate financial records and support team objectives, contributing to improved efficiency and repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
SUBWAY®Restaurants
Ludhiana
07.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
McDonald's
Ludhiana
05.2021 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor Of Early Childhood Care And Education - Health Care Assistant
Central College Of. Business And Technology
Mississauga, ONSkills
Basic math skills
Retail merchandising
Liquor law compliance
Currency counting
Product restocking
Cleaning and sanitizing
Drawer management
Customer assistance
Receipt and refund issuance
Product and service sales
Identification checks
Cash Handling
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Cashier
SUBWAY®Restaurants
07.2022 - 08.2023
Crew Member
McDonald's
05.2021 - 06.2022
Bachelor Of Early Childhood Care And Education - Health Care Assistant
Central College Of. Business And Technology