Summary
Overview
Work History
Education
Skills
Timeline
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Harneet Kaur

37 Bayard Anevue,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Dispatcher

Code Red Operatives Group
Scarborough, ON
02.2020 - 12.2021
  • Maintained logs of all incoming calls and assigned tasks.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Ensured compliance with safety regulations and company policies.
  • Resolved customer complaints related to service issues or delays.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Participated in team meetings discussing changes in procedures or processes.

Shift Manager

KFC
Toronto, ON
09.2020 - Current
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Crew Member

Chipotle
Toronto, ON
09.2021 - 04.2022
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Served food quickly for positive guest experiences.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Security Supervisor

Pillar Security
Toronto, ON
12.2021 - 08.2022
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.

Security Supervisor

Paragon
Toronto, ON
09.2022 - Current
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.

Sales Representative

Steve Madden
Toronto
02.2023 - 01.2024
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Suggested ideas for improving store operations and increasing profits.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collaborated with management teams to develop innovative marketing strategies.

Education

Bachelor of Science - Nursing

Centennial College of Applied Arts And Technology
Scarborough, ON
09-2027

High School Diploma -

Yorkdale Adult Learning Centre
North York, ON
04.2023

Post Graduate Diploma - Architecture Technician

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2021

Skills

  • First Aid Certified
  • Criminal Law Understanding
  • Premises Surveillance
  • CPR Certified
  • Team Player
  • Fire Department Communication
  • Emergency Response
  • Customer Service
  • Adaptable and Flexible
  • Theft Prevention
  • Incident Reporting
  • Restricted Area Protection
  • Cash Handling
  • Customer Satisfaction
  • POS System Operation
  • Telephone management
  • Product Recommendations

Timeline

Sales Representative

Steve Madden
02.2023 - 01.2024

Security Supervisor

Paragon
09.2022 - Current

Security Supervisor

Pillar Security
12.2021 - 08.2022

Crew Member

Chipotle
09.2021 - 04.2022

Shift Manager

KFC
09.2020 - Current

Dispatcher

Code Red Operatives Group
02.2020 - 12.2021

Bachelor of Science - Nursing

Centennial College of Applied Arts And Technology

High School Diploma -

Yorkdale Adult Learning Centre

Post Graduate Diploma - Architecture Technician

Centennial College of Applied Arts And Technology

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