Harneet Kaur
Cambridge,ON
Summary
Outcome-oriented Quality Assurance Analyst with 4+ years of expertise doing manual tests in a variety of businesses as a quality assurance analyst. Competent in creating thorough test strategies, carrying out test cases, and locating errors to guarantee the delivery of software products that meet high standards. Competent in defect tracking, regression testing, and functional testing, with a track record of raising product quality and optimizing user experience. Excellent collaborator and communicator who excels at closely collaborating with cross-functional teams to meet project objectives and beyond customer expectations.
Overview
5
5
years of professional experience
Work History
Quality Assurance Analyst
Penad Pension Services
03.2021 - Current
- Provided testing and validation services for entire program
- Worked with various different units to ensure all business requirements are met
- Verified accuracy, integrity, and consistency of data processed and stored by insurance software systems, including policyholder information, claims data, and financial transactions.
- Prepared testing processes, procedures, and trainings
- Developed test plans, cases, and scripts for all levels of testing
- Participated in reviews and meetings, attending daily status meetings, and created daily status report
- Involved in defect reporting, defect tracking and defect reproducing
- Bug Tracking and Reporting with JIRA
- Utilized Kanban Board to handle workflow and tasks
- Understood customer expectations from functionality and quality point of view in insurance applications
- Documented issues encountered during testing by taking print-screens, documenting steps to recreate issue, and working with subject matter experts to identify criticality and severity of the issue
- Hands-On in test planning, test design, and execution of software in multi-tier environment
- Conducted regression testing to ensure that software updates or modifications do not adversely affect existing functionality
- Reported Bugs using SNAGIT for better understanding of Application Flow
- Created test cases in AIO that covered all functional and non-functional requirements of insurance software application
- Executed AIO tests manually, recording test results and capturing relevant metrics such as test coverage, pass/fail rates, and defect density. Generate comprehensive test reports and dashboards to communicate testing progress
- Kept scripts and test cases updated with current requirements.
- Completed pre-implementation testing for new system modifications to assess potential impacts
- Managed end-to-end test cycles for comprehensive evaluation of system performance and functionality
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork
Test Engineer
Freedom Mobile
01.2020 - 06.2020
- Involved in UAT testing, SIT Testing, Regression Testing and Functional testing to produce bug free product
- Involved in defect reporting, defect tracking and defect reproducing
- Understanding customer expectations from functionality and quality point of view in FREEDOM CREATE Application
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Completed in-depth usability testing on Windows
- Operated under Agile frameworks to complete releases and well-organized sprints.
- Developed and maintained defects and Bug databases for known issues with JIRA
- Executed test scripts, logged defects and worked to resolve issues noted in testing process.
- Supported continuous improvement initiatives by providing feedback on software development processes and suggesting areas for enhancement.
Test Engineer
TD Bank
07.2019 - 12.2019
- Organized Test Plan during initial phase of project, prepared test scripts, created Release note in Application Lifecycle Management (ALM), setup/link Test Lab with release cycle, executed test cases and recorded results in ALM
- Participated in reviews and meetings, attending daily status meetings and created daily status report
- Document issues encountered during testing by taking print-screens, documenting steps to recreate issue, and working with subject matter experts to identify criticality and severity of issue
- Focus on improvement activities for application
- Met all project timelines and deadlines
- Hands-On in test planning, test design, and execution of software in a multi-tier environment
- Testing applications on wide range of Mobile handset of different vendors which includes Samsung, Google G1, Sony Erricson, Motorola, Windows Mobile, HTC, LG, iPhone for TD BANK APPLICATION
- Good understanding of working on the applications developed for touch screen phones
- Tested TD MySpend Application which included Accessibility features
- Reported Bugs using Video Recorder for better understanding of Application Flow.
Education
Bridging Program - DB Design And Implementation
Humber College
Toronto, ON03.2019
Masters - Computer Applications
Punjab Technical University
Chandigarh, India06.2011
Bachelors of Science -
Punjab University
Chandigarh, India09.2007
Skills
- Strong facility working within agile development environments
- Excellent collaborative abilities
- Excellent verbal and written communication skills
- Assisted with user-acceptance testing and defect tracking for certain software releases
- Used HP Quality Center (ALM) for tracking test cases
- Experience in UAT, developing testing plans
- Experience in workflow diagrams such as Visio, Lucid chart
- Strong knowledge of Browser Developer Tools and installation of server such as Apache
- Identify bugs and address issue
- Acquiring knowledge in Selenium
- Committed to learning new or upcoming programming techniques and adaptable to various environments
- Tools Used: JIRA, HP ALM, GitHub, Snagit, AIO, Kanban, MS Office, MS Visio, IDE: Adobe Dreamweaver, NotePad, Visual Studio 2017, Greenshot
- Manual Testing
- Test script writing
- Mobile Application Testing
- System Integration Testing
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Quality Assurance Analyst
Penad Pension Services
03.2021 - Current
Test Engineer
Freedom Mobile
01.2020 - 06.2020
Test Engineer
TD Bank
07.2019 - 12.2019
Bridging Program - DB Design And Implementation
Humber College
Masters - Computer Applications
Punjab Technical University
Bachelors of Science -
Punjab University
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