Harneet Kaur
Delta,British Columbia
Summary
Three years of experience providing professional support and excellent customer service. Learning and exploring career options will be the focus of my academic knowledge. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Educator with expertise in best practice strategies and new concepts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Dhanti Investment Ltd
07.2019 - Current
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Manager
Urban Planet
01.2023 - 12.2023
- Managing budgets, maintaining statistical and financial records, dealing with customer queries and complaints, overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, ensuring compliance with health and safety legislation, preparing promotional materials and displays
Service Manager
Chipotle
10.2021 - 11.2022
- Responsible for sale forecasting and schedule making, helping the team to hit the quick wins and goals of the company, delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance, identified team weak points and implemented corrective actions to resolve concerns, conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning, developed kitchen staff through training, disciplinary action and performance reviews, followed standardized recipes set by Chipotle, checked and tested foods to verify quality and temperature, oversaw food preparation and monitored safety protocols by using CNT and Prep sheet, motivated staff to perform at peak efficiency and quality
Education
Bachelor in Business - General Business Studies
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12.2021
Skills
- Schedule development
- Written and oral communication skills
- Effective interpersonal skills
- The ability to carry out the duties of the job physically
- Equipment operation skills
- Organizational skills and ability to work independently
- Quantitative skills
- Goal-Oriented
- Inventory Control
- Staff Management
- Training and mentoring
- Operations Management
Certification
- Safe Food Handling, 08/2022, 08/2027
Languages
English
Hindi
punjabi
Timeline
Manager
Urban Planet
01.2023 - 12.2023
Service Manager
Chipotle
10.2021 - 11.2022
Supervisor
Dhanti Investment Ltd
07.2019 - Current
Bachelor in Business - General Business Studies
Cambrian College of Applied Arts And Technology
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