Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Harneet Grewal

SURREY

Summary

A safety-conscious professional driver is skilled in handling medical equipment and installations. Well-trained in driving skills and maintaining company reputation by providing excellent customer greeting while delivering medical orders. Outgoing personality coupled with over 4 years of experience in the Independent contract driver sector.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Independent Contract Driver

Apple Express
01.2018 - Current
  • Deliver medication for old age homes and senior care homes.
  • Well handling of narcotics and make sure of proper delivery of medicines
  • Documented mileage, deliveries, pickups, customer issues, and damages.
  • Delivering and installing dialysis machines and patients' homes.
  • Experience in swapping and installation of Global payment machines and terminals.
  • Experienced in handling medical equipment and product for companies like Baxter, Fresenius, Insulet, Global payment, Tandem diabetes, Air Canada
  • Performed electronic and business computers deliveries for companies IBM, RBC, and CIBC
  • Performed E-commerce deliveries for Pitney Bowes, Landmark and Indigo.

Service Advisor

Peterbilt Pacific Inc.
02.2022 - 08.2022
  • Wrote service orders and updated schedules.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve the bottom line.
  • Provided information about service procedures and expected timelines.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Performing and creating repair orders on Decisive software
  • Experienced for working on CDK
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.

Service Manager

German Auto Sports
05.2017 - 02.2022
  • Luxury brand experience and well-gained knowledge about German brand cars.
  • Ability to prioritize in the fast-paced work environment
  • Provide service to customers with honesty and integrity
  • In detailed knowledge about parts of any make and model
  • .Handling of parts inventory and ordering parts on time
  • Sourcing out parts with the best available quality and price from parts suppliers.
  • Keeping updated technicians about the arrival of parts and guide about what parts are required for service.
  • Recommended repair service to customers, thoroughly explaining details.
  • Explained estimates and determined repair timelines to manage customer expectations.

Education

BBA - General Business Studies

Kwantlen Polytechnic University
Surrey, BC
12.2019

Bachelor of Arts - Business Management

University of Fraser Valley
Abbotsford
09.2016

Skills

  • Friendly and tactful personality
  • Good listening skills
  • Attention to detail
  • Proficiency in computer skills
  • Strong work ethics
  • Extended warranty creation and claiming
  • Being able to handle complaints and difficult situations
  • Providing accurate and budgeted quotation

Accomplishments

  • Supervised team of 12 staff members.
  • Great experience in operating invoice and job writting softwares

Certification

  • Worldpac Business Development and Confident Selling Programme Training

Timeline

Service Advisor

Peterbilt Pacific Inc.
02.2022 - 08.2022

Independent Contract Driver

Apple Express
01.2018 - Current

Service Manager

German Auto Sports
05.2017 - 02.2022

BBA - General Business Studies

Kwantlen Polytechnic University

Bachelor of Arts - Business Management

University of Fraser Valley

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Harneet Grewal