Harmonyjoy Selinsky

Courtesy Clerk (6-7 months)

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
• Helped customers take merchandise out of store and loaded items into vehicles.
• Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Food Service Clerk (1 year)

• Greeted customers at counter to fulfill requests and answer questions.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Streamlined food preparation processes for increased efficiency and reduced waste.
• Maintained a clean and sanitized work environment, adhering to strict food safety guidelines.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Assisted in training new employees on proper deli and bakery procedures, ensuring consistent quality across the team.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.

• Worked well with teammates and accepted coaching from management team.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Monitored food quality and freshness throughout day.

• Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
• Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
• Cultivated warm relationships with regular customers.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Operated register to process payments and collect cash payment for order totals.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.