Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harmony Steeber

Bakersfield

Summary

Dynamic and results-driven professional with a proven track record at Privato Hair Studio, excelling in client consultation and appointment scheduling. Recognized for enhancing client retention through exceptional service and creative vision. Adept at building strong relationships and fostering team collaboration to achieve outstanding results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Hairstylist's Assistant

Privato Hair Studio
10.2024 - Current
  • Improved client retention rates by consistently delivering high-quality services that met or exceeded expectations.
  • Ensured accurate inventory management by regularly conducting stock checks, reordering supplies, and organizing storage areas as needed.
  • Increased salon efficiency by managing appointment scheduling and confirming bookings in a timely manner.
  • Gained valuable hands-on experience under the guidance of seasoned professionals within a fast-paced salon setting for career growth opportunities.
  • Provided essential support during special events such as weddings or photoshoots, ensuring seamless coordination of haircare services for all parties involved.
  • Contributed to team success by actively participating in staff meetings, sharing ideas, and implementing new procedures.
  • Delivered outstanding customer service by attentively listening to clients'' needs and offering personalized recommendations.

Server

Skillets Diner
05.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server Manager

Brooklyns Bbq
06.2018 - 01.2024
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Enforced compliance with food safety and sanitation standards throughout restaurant.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Managed relationships with external vendors/partners effectively to ensure timely delivery of hardware/software resources required for supporting server infrastructure.

Education

High School Diploma -

Frontier High School
Bakersfield, CA

High School Diploma -

Skills

  • Client consultation
  • Building client relationships
  • Creative vision
  • Appointment scheduling

Timeline

Hairstylist's Assistant

Privato Hair Studio
10.2024 - Current

Server

Skillets Diner
05.2024 - 11.2024

Server Manager

Brooklyns Bbq
06.2018 - 01.2024

High School Diploma -

Frontier High School

High School Diploma -

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Harmony Steeber