Harmony Reinard
Mojave
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashier
Kwik Stop gas station
Mojave
11.2024 - 01.2026
- Processed customer transactions efficiently at a busy gas station.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained accurate cash register and balanced cash drawer daily.
- Assisted customers with fuel purchases and convenience store items.
- Provided excellent customer service and resolved complaints effectively.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Trained new cashiers on procedures and customer service best practices.
- Collaborated with team members to maintain a clean, organized workspace.
- Performed tasks to enhance store operations as assigned by management.
- Built and maintained productive relationships with other teammembers.
Hostess/Server
Dennys Restaurant
Mojave
03.2024 - 11.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Maintained knowledge of menu items to assist guests with selections effectively.
- Assisted servers in bussing tables during busy periods.
- Collaborated with team members to optimize guest flow during peak hours.
- Responded appropriately to customer complaints, bringing major issues to attention of the manager on duty.
- Monitored dining area for cleanliness and reported maintenance needs to management.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash payments and reconciled daily transactions accurately.
Crew Member
Mcdonald’s
Mojave
09.2021 - 06.2024
- Delivered exceptional customer service, enhancing guest satisfaction in high-pressure environments.
- Resolved customer complaints in a professional manner.
- Handled cash transactions accurately at the front counter.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service, contributing to a positive atmosphere for guests.
- Operated kitchen equipment to prepare food items efficiently.
- Resolved customer complaints professionally, improving overall guest experience.
Education
Tehachapi High School
Tehachapi , CASkills
- Customer service
- POS system operation
- Cash handling and processing refunds
- Product advising
- Team collaboration
- Effective communication
- Adaptability
- Cash register systems
- Merchandise restocking
- Multitasking
- Conflict resolution
- Communication
- Problem solving
- Food preparation
- Reliability
- Working quickly
- Order verification
Certification
- Food handlers
References
References available upon request.
Timeline
Cashier
Kwik Stop gas station
11.2024 - 01.2026
Hostess/Server
Dennys Restaurant
03.2024 - 11.2024
Crew Member
Mcdonald’s
09.2021 - 06.2024
Tehachapi High School