Harminder Hayer
Brampton,ON
Summary
Motivated professional with knowledge of sales, and customer service experience. Committed to maintaining customer relationship to increase profitability and upkeep business/personal results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Insurance Sales Agent
Self Employed Insurance Group
09.2023 - Current
- Achieved and surpassed sales targets by networking, and lead generation.
- Presented and explained insurance policies to clients, addressing their questions and concerns to facilitate informed decision-making.
- Stayed updated on industry trends, products, and regulations to provide accurate and up-to-date information to clients.
OLG Customer Service Representative
Woodbine Casino
01.2020 - 04.2022
- Maintained up-to-date knowledge of product and service changes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained staff on operating procedures and company services.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
Education
BBA - Finance
University of Guelph
Toronto, ON03.2025
A-Z Truck License
Humber College
Toronto, ON06.2021
Skills
- Strong computer literacy
- Sales and negotiation
- Product knowledge
- Relationship building/ lead follow up
- Time management
- Team collaboration
- Multiple spoken languages- south Indian languages ie Punjabi
- Goal orientated
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- First aid and CPR
- A-Z license from Humber College
- Insurance license
Timeline
Personal Insurance Sales Agent
Self Employed Insurance Group
09.2023 - Current
OLG Customer Service Representative
Woodbine Casino
01.2020 - 04.2022
BBA - Finance
University of Guelph
A-Z Truck License
Humber College
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