Harmesh Kumar
Montreal,QC
Summary
Accomplished Inventory Manager at AMR CASH AND CARRY, adept in warehouse management and critical thinking, significantly enhanced inventory accuracy through innovative tracking systems. Demonstrated exceptional team leadership, fostering a culture of accountability and performance excellence. Achieved operational improvements, contributing to increased customer satisfaction and efficient order processing.
Overview
11
11
years of professional experience
Work History
Inventory Manager
AMR CASH AND CARRY
06.2023 - 02.2025
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
Relationship Manager
HDFC Bank Limited
01.2020 - 05.2023
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Operations Manager
Reliance Jio Infocomm. Ltd
07.2018 - 12.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
Team Leader
VODAFONE MOBILE SERVICE LTD
05.2014 - 06.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Bachelor of Arts - Operations Management
Sunrise University
INDIA07-2017
Skills
- Good in Computer Excel, Power point ,Word
- Decision-making
- Warehouse management
- Paperwork reviewing
- Critical thinking
- Team leadership
- Customer relationship management
- Order processing
- Shipping and receiving
- Supplier relations
- Inventory control systems
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
French
Limited Working
Timeline
Inventory Manager
AMR CASH AND CARRY
06.2023 - 02.2025
Relationship Manager
HDFC Bank Limited
01.2020 - 05.2023
Operations Manager
Reliance Jio Infocomm. Ltd
07.2018 - 12.2020
Team Leader
VODAFONE MOBILE SERVICE LTD
05.2014 - 06.2018
Bachelor of Arts - Operations Management
Sunrise University
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