Harmeet Syal
Nelson,BC
Summary
Hardworking and enthusiastic professional trained and experienced in varied customer service and kitchen roles. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
2
2
years of professional experience
Work History
Customer Care Executive
Teleperformance
07.2023 - 10.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Industrial Trainee
Hyatt Regiency
08.2021 - 10.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, and restocking bathroom items.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Freelance Chef
Toast
01.2022 - 01.2023
- Oversaw grill, stove, and oven duties, cooking pizza, Mediteranian, Greek and Indian cuisines
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Worked effectively in a team, collaborating to produce food of high quality.
Education
Post Graduate Diploma - Culinary Management
Selkirk
12.2025
Bachelor's - Hospitality And Hotel Administration
Institute of Hotel Management, Catering, Nutrition
Pusa, New Dehli05.2023
High School Diploma -
All India Secondary School
Kaika07.2017
Skills
- Customer support and service
- Excellent problem-solving abilities
- Call center operations
- Cooking techniques
- Food quality
- Ingredient Preparation
College experience
- Head of kitchen team at IHM Pusa
- Lead the kitchen team for Millet Culinary Carnival held by the Tourism Ministry of India
- Lead the kitchen team for Teacher's day event
Timeline
Customer Care Executive
Teleperformance
07.2023 - 10.2023
Freelance Chef
Toast
01.2022 - 01.2023
Industrial Trainee
Hyatt Regiency
08.2021 - 10.2023
Post Graduate Diploma - Culinary Management
Selkirk
Bachelor's - Hospitality And Hotel Administration
Institute of Hotel Management, Catering, Nutrition
High School Diploma -
All India Secondary School
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