Harmeet Panesar
Edmonton,AB
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tactical Security Guard, EPL STANLEY MILNER
Paladin Security Group
05.2024 - Current
- Patrol and Surveillance:
- Conduct regular patrols of library premises, including interior and exterior areas, to deter and detect suspicious activities.
- Monitor security cameras and alarm systems, responding promptly to potential security threats.
- Customer Service:
- Assist and provide information to patrons, ensuring a safe and welcoming environment.
- Address inquiries, offer directions, and handle difficult situations with professionalism.
- Incident Response and Management:
Respond effectively to incidents involving disorderly conduct, theft, or disturbances within the library. - Utilize de-escalation techniques to manage conflicts and potential threats.
- Arrest and Detention:
- Perform arrests or detain individuals involved in criminal activities, ensuring compliance with legal and library protocols.
- Coordinate with Edmonton Police Service (EPS) for the handover of detained individuals.
- First Aid and Emergency Medical
Services (EMS): - Provide immediate first aid to patrons or staff during medical emergencies.
- Contact EMS when necessary and support until professional assistance arrives.
- Coordination with EPS:
- Maintain regular communication with EPS, assisting with detailed reports and evidence as needed.
- Ensure smooth collaboration with law enforcement during incidents requiring police intervention.
- Emergency Response:
- Act as a first responder in emergencies, including fire alarms, evacuations, and natural disasters.
- Teamwork and Collaboration:
- Work closely with other security personnel and library staff to maintain a secure environment.
- Participate in team meetings and training sessions to stay updated on security protocols and policies.
- Crowd Control and Event Security:
- Manage crowd control during library events, ensuring safe and orderly conduct.
- Monitor and address security risks associated with large gatherings or special events.
- Loss Prevention:
- Prevent theft or damage to library property, including books, electronics, and other resources.
- Investigate and report instances of lost or stolen items in coordination with library staff.
- Policy Enforcement:
- Enforce the library's code of conduct, managing access to restricted areas and ensuring compliance with rules.
- Issue warnings or corrective actions against policy violations
- Communication and Reporting:
- Prepare detailed incident reports, including witness statements and evidence collection.
- Maintain clear and concise communication with library management and security supervisors.
- Training and Development:
- Participate in ongoing training on security protocols, first aid, and legal compliance.
- Stay informed about current best practices in security and emergency response.
- Technology Use:
- Operate and maintain security equipment, including communication devices and surveillance systems.
- Ensure all technology is functioning correctly and report any issues to the appropriate department.
Tactical Security Guard
Impact Security Group
06.2023 - 01.2024
- Inspect and patrol premises regularly
- Monitor property entrance
- Authorize entrance of people and vehicles
- Report any suspicious behaviors and happenings
- Secure all exits, doors and windows
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Budtender
edmonton cannabis and edibles
09.2022 - 07.2023
- Completed Cannabis Training at Edmonton Cannabis and Edibles, I have a quite good knowledge of Cannabis and its products like sativa, Indica, CBD, hybrid, blend , and THC.
- Contributed to team success by sharing product knowledge and expertise with fellow budtender during training sessions.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Sales Associate
Liqour xs
12.2021 - 04.2022
- Assisting customers
- General Cleaning
- Ensuring liquor supplies And correct placement of stock
- Selling Liquor to Customers
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Diploma in BUSINESS ADMINISTRATION - Business Administration
NAIT COLLEGE OF EDMONTON
Edmonton, AB01.2024
Secondary School - Science
Greenfields
Delhi, Delhi08.2021
Skills
- Heavy Lifting
- Roofing
- Microsoft Access
- Microsoft Excel
- Microsoft Word
- Load & Unload
- Construction
- SQL
- Microsoft Powerpoint
- MySQL
- Java
- XML
- Dispatch
- Security Camera Monitoring
- CCTV Monitoring
- Background Investigations
- Physical Stamina
- Keen Observer
- Patrolling
- Criminal Investigations
- Event Security
- English Fluency
- Crime Prevention
- Arresting and Handcuffing
- Customer services
- First aid specialist
Languages
English
Full Professional
Certification
SECURITY LICENSE
CLASS 5 DRIVER'S LICENSE
HANDCUFFING LICENSE
FIRST AID LICENSE
USE OF FORCE LICENSE
Timeline
Tactical Security Guard, EPL STANLEY MILNER
Paladin Security Group
05.2024 - Current
Tactical Security Guard
Impact Security Group
06.2023 - 01.2024
Budtender
edmonton cannabis and edibles
09.2022 - 07.2023
Sales Associate
Liqour xs
12.2021 - 04.2022
Diploma in BUSINESS ADMINISTRATION - Business Administration
NAIT COLLEGE OF EDMONTON
Secondary School - Science
Greenfields