Harmeet Kaur
Summary
Dynamic and results-driven professional with a proven track record at Sephora, excelling in customer engagement and sales expertise. Adept at fostering brand loyalty through personalized interactions and effective communication. Recognized for boosting sales revenue and enhancing customer satisfaction, leveraging multilingual skills to connect with diverse clientele.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Mosaic Sales Solutions
09.2024 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Beauty Advisor
Sephora
09.2023 - 10.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Team Leader, Sales Operations
SPC
05.2024 - 09.2024
- Streamlined sales processes to improve efficiency and productivity within the team.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
- Boosted team performance by implementing efficient sales strategies and techniques.
Education
Bachelor Of Liberal Arts - Liberal Arts
University of Regina
ReginaSkills
- Customer engagement
- Goal-oriented mindset
- Sales expertise
- Multilingual communication
- Customer service
- Effective communicator
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
Serve it right certificate
Timeline
Brand Ambassador
Mosaic Sales Solutions
09.2024 - Current
Team Leader, Sales Operations
SPC
05.2024 - 09.2024
Beauty Advisor
Sephora
09.2023 - 10.2024
Bachelor Of Liberal Arts - Liberal Arts
University of Regina
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