Harmeet Kaur
Brampton,ON
Summary
Looking forward to an opportunity in an atmosphere where I can make a difference, and not just be another payroll figure, with an ambitious pace and desire to scale the peaks of different skills and professional excellence.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Menzies Aviation
07.2023 - Current
- Work for three airlines: WESTJET, Swoop, Flairs
- Assist in ramp set up and baggage and equipment storage
- Transfer cargo and luggage to other gates and airlines
- Monitor customer safety for boarding and departing passengers
- Service the aircraft's indoor maintenance as needed
- Loaded and unloaded customer luggage, air freight, and company mail onto and off aircraft
- Responsible for maintaining safety and security on the ramp
Business Analyst
Infotech Overseas Services
01.2021 - 01.2022
- Identify business areas that can be improved to increase efficiency and strengthen business processes
- Creating financial models to support business decisions and do administrative work
- Made business strategies, goals, and requirements
Education
Bachelor of Education - Science
Punjab University
Patiala, Punjab, India01.2022
Bachelor of Applied Information Systems Technology - Business Analysis And Process Management
Northern College of Applied Arts And Technology
Scarborough, ON08.2024
Bachelor of Science - Non-medical
Guru Nanak Dev University
Amritsar, Punjab, India01.2020
Skills
- Exceptional customer service skills
- Proficient in using airline reservation systems
- Strong communication and interpersonal abilities
- Detail-oriented with excellent organizational skills
- Strong command on Ms office, Ms Excel, Ms PowerPoint, Ms word, Ms outlook, QuickBooks
- Knowledge of airport and airline operations Ability to remain calm and composed in high-pressure situations
- Knowledge of aircraft safety procedures and maintenance procedures
- Can lift up to 70 pounds on regularly basis Stand, lift, bend, push and pull on a frequent basis and for extended periods
Languages
English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Timeline
Ramp Agent
Menzies Aviation
07.2023 - Current
Business Analyst
Infotech Overseas Services
01.2021 - 01.2022
Bachelor of Education - Science
Punjab University
Bachelor of Applied Information Systems Technology - Business Analysis And Process Management
Northern College of Applied Arts And Technology
Bachelor of Science - Non-medical
Guru Nanak Dev University
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