Diploma in Business Administration-accounting - Accountant
Atlantic Career College
05.2024 - 08.2025
Assistant Team Leader
Harmeet kaur
2023.08 - 2023.11
Work History
Assistant Team Leader
Harmeet kaur
Jaspur, Uttrakhand
2023.08 - 2023.11
Self-motivated, with a strong sense of personal responsibility.
Managed team workload to reach the targets.
Resolved customers service issues by finding immediate solutions,increasing customer confidence and decreasing escalations to executives to executive office.
Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
Led employee relations through effective communication,coaching,training and development.
Operated cash register,collected payments and provided accurate change.
Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
Education
Diploma in Business Administration-accounting - Accountant