Summary
Overview
Work History
Education
Skills
Timeline
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Harmeet Kaur

Guelph

Summary

Highly motivated and results-driven Sales Associate with experience in delivering exceptional customer service and driving revenue growth. Proven track record of exceeding sales targets and building strong client relationships. Skilled in product knowledge, upselling, and closing deals. Adept at identifying customer needs and providing tailored solutions to enhance customer satisfaction. Excellent communication and interpersonal skills, with a passion for delivering an outstanding shopping experience. Adaptable and collaborative team player committed to contributing to the success of the sales team and the overall organization.

Overview

1
1
year of professional experience

Work History

Senior Sales Associate

Seven Eleven
10.2022 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Greeted customers and provided product advice to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Proficient in cash handling procedures and have experience operating POS systems. Accuracy and attention to detail are paramount to me when handling financial transactions.
  • Adaptable and capable of handling busy periods or unexpected situations with a calm and composed demeanor.

Supervisor

Tim Hortons
09.2022 - Current
  • Possess excellent interpersonal and communication skills, allowing me to interact with customers in a friendly and attentive manner.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Evaluated customer needs and feedback to drive product and service improvements.

Hospital Unit Clerk

St. Joseph Public Health Centre
05.2022 - 08.2022
  • Provided reception duties to the unit by handling all incoming phone calls and inquiries to the unit desk in an efficient and courteous manner. Referrals were made and individuals were directed accordingly.
  • Provided a variety of clerical support to program staff and patients, maintained a system for timelines, and support for day-to-day requests, and gathered data for statistical purposes.
  • Ensured filing and integrity of patient records, reconciliation of admission and discharged files, and preparation of all legal documentation.
  • Retrieved and updated patient information and communicated with housekeeping, porter, and other services within the system.
  • Assisted in arranging patient appointments, tests, procedures, and transportation as required. Completed post-discharge follow-up phone calls to the families/patients as directed.
  • Upkeep of all unit statistics and creation of various reports concerning unit activity.
  • Prepared admissions charts and scanned records in the system- PCC (point click care) and accuro.

Education

Two Year Diploma - Health Office Administration

Conestoga College
Guelph, ON
08.2022

Skills

  • Proficient in MS office apps such as word excel
  • Persistent and Resilient
  • Sales Floor Organization
  • Sales Initiatives
  • Customer Care
  • POS System Expertise
  • Sales Planning
  • Client Needs Assessment
  • Sales Promotion
  • Staff Training

Timeline

Senior Sales Associate

Seven Eleven
10.2022 - Current

Supervisor

Tim Hortons
09.2022 - Current

Hospital Unit Clerk

St. Joseph Public Health Centre
05.2022 - 08.2022

Two Year Diploma - Health Office Administration

Conestoga College

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Harmeet Kaur