Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Harmeet Kaur

Harmeet Kaur

Brampton,ON

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in-home settings and long term care providing guidance and encouragement to patients through physical and emotional support. Compassionate support worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Available full time, weekends and evenings.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Personal Support Worker

Sienna Senior Living
05.2023 - 07.2023
  • Assisted over 8 residents per day with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.

Office Administrator

Dr. Bhandal & Associates
05.2022 - 05.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Managing over 100 calls per day and increasing sales by 30% and remind patients to book for their regular hygiene appointment and follow -up appointments.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

Personal Support Worker Program - Personal Support Worker

Clarkridge Career Insititute
Brampton, ON
05.2023

Associate of Arts - Arts And Sciences

Coast Mountain College
Terrace, BC
01.2020

Skills

  • Isolation Precautions
  • Complex Problem-Solving
  • Multitasking and Organization
  • Activities of Daily Living Assistance
  • Diet and Nutrition
  • Scheduling Medical Appointments
  • Patient Care
  • Time Management
  • Care Plan Assessment
  • Independent Living
  • Behavior Redirection
  • Direct Patient Care
  • Medical Reminders
  • Personal Care Assistance
  • Client Transportation
  • Housekeeping
  • Community Activities
  • Companionship and Emotional Support
  • PPE Usage
  • Verbal and Written Communication Skills
  • Educational Strategies
  • Vitals Monitoring and Documentation
  • Respectful and Compassionate
  • Community Integration
  • Meal Assistance
  • Dental Care
  • Meal Planning and Preparation
  • ADLs Assistance
  • Ability to Lift
  • Laptop and Tablet Operation
  • Monitor Vital Signs
  • COVID-19 Safety Policies

Certification

Valid standard level C CPR & First -Aid certification.

G2 License with access to a vehicle.

Valid Vulnerable sector criminal check

updated Immunization record from last 6 months including TB test.


Timeline

Personal Support Worker

Sienna Senior Living
05.2023 - 07.2023

Office Administrator

Dr. Bhandal & Associates
05.2022 - 05.2023

Personal Support Worker Program - Personal Support Worker

Clarkridge Career Insititute

Associate of Arts - Arts And Sciences

Coast Mountain College
Harmeet Kaur