Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harmeet Grewal

Hope

Summary

Dynamic Store Manager with a proven track record at 7-Eleven, excelling in operational budgeting and personnel development. Enhanced customer satisfaction through strategic planning and superior service, while implementing effective promotional strategies that boosted revenue. Recognized for fostering team collaboration and optimizing store operations to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Store Manager

7-eleven
09.2020 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.

Supervisor

Paladin Security Group
01.2018 - 08.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Associate of Science -

Thompson Rivers University
Kamloops, None
12-2017

Skills

  • Store operations oversight
  • Operational budgeting
  • Personnel development
  • Promotional planning
  • Strategic planning
  • Customer service
  • Budgeting and cost control

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Store Manager

7-eleven
09.2020 - Current

Supervisor

Paladin Security Group
01.2018 - 08.2020

Associate of Science -

Thompson Rivers University

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Harmeet Grewal