Harmeen Kaur

• Developed customer service policies and procedures to meet and exceed industry service standards.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

I bore complete accountability for the business's financial dealings. In addition to overseeing the preparation of financial reports, I also carry out audits and make sure financial regulations are followed. There was more to my job than just crunching numbers. It's about comprehending how business actions will affect the bottom line and offering advice that will support the expansion and success of the organization.