Summary
Overview
Work History
Education
Skills
Leadership & Activities
Events and Workshops
Languages
References
Timeline
Generic

Harmeen Kahlon

Surrey,Canada

Summary

  • Successfully managed teams of over 10 members to create value for the organization.
  • Detail oriented planner with the ability to track and coordinate with external and internal stakeholders.
  • Clear communicator, self-starter, and result oriented.
  • Successfully implemented events and workshops for over 2000+ students.

Overview

7
7
years of professional experience

Work History

Coordinator, Student Transition & Orientation

University Canada West
Vancouver, BC
11.2022 - Current
  • Plan and execute comprehensive new student orientation every four months, introducing over 2000+ new students to campus facilities, resources, and services
  • Work closely with faculty, staff, and student organizations to coordinate orientation activities and ensure a cohesive approach
  • Organize social events and networking opportunities, facilitating connections among new students, student leaders, university leaders, and department chairs
  • Gather feedback from new students to assess the effectiveness of orientation programs and implement improvements based on analysis
  • Serve as a point of contact for incoming students, addressing their questions, concerns, and requests for assistance
  • Evaluate the outcomes of orientation programs and prepare reports for administration on participation rates, feedback, and program effectiveness
  • Oversee the content of welcome packages such as student handbooks and guides containing crucial information about academic programs, campus policies, and extracurricular activities.

Technical Expert

Apple Inc.
Surrey, BC
10.2021 - 02.2023

• Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns

• Trained new Technical Specialists

• Helped streamline repair processes and update procedures for support consistency

Project Coordinator/Vice Chair for Vancouver Island Leadership Conference 2022

Vancouver Island University (Hybrid)
Nanaimo, BC
09.2021 - 04.2022
  • In a team designed and implemented workshops, networking events, and seminars
  • Hosted the event as a speaker
  • Developed and delivered sponsorship proposals to external partners
  • Proficiently managed calendars and spreadsheets using Microsoft Excel for bi-weekly reports.

Product Specialist

Apple Inc
Frankfurt , Hessen
04.2017 - 03.2020
  • Provided technical support and troubleshooting assistance to customers experiencing issues with their Apple devices or software in multiple languages.
  • Assisted customers with purchasing decisions, including explaining Apple's product features, recommending accessories, and processing transactions through Apple's point-of-sale systems using the story telling method.

Education

Google Project Management Certificate -

01.2024

Master of Business Administration -

Vancouver Island University
01.2022

Bachelor of Arts -

Justus-Liebig-University
01.2019

Skills

  • Project Management
  • Strategic Planning
  • Leadership Development
  • Program Development and Management
  • Training and Workshop Facilitation
  • Event Planning and Execution
  • Cross-Cultural Competence
  • Collaborative Problem-Solving

Leadership & Activities

Strategic Partnership Coordinator 

Global Emerging Leadership Programs (GELP) 

  • Onboarding more than 28 global partners to Gelp, fostering meaningful collaborations and expanding the organizations reach
  • Facilitating communication between partners in multiple countries including Germany, Mexico, USA and India with over 30+ institutions
  • Tracking the performance of partnerships with Google Workspace, evaluate their effectiveness and identify areas for improvement

Student Leader 

Office of Co-Curricular Engagement and Learning 

  • Created and facilitated student engagement workshops, Student Talks, and Campus Excursions at the University
  • Collaborated with a large team of 30 student leaders an volunteers to facilitate networking opportunities for the student community

Training Lead

Apple inc. 

  • Conducted training sessions for over 50+ new employees both in-person and through virtual platforms, ensuring a high-quality learning experience.
  • Assessed training needs within the organization or specific departments and designing tailored training solutions to address those needs.
  • Provided constructive feedback and recognition to the team based on their interactions with customers and fellow employees

Events and Workshops

Speed Networking for Student leaders with UCW leaders

  • Opportunity for 40+ student leaders to engage in a series of short, structured networking interactions with leadership within the university.
  • detailsate all the important detials of the event every term with a team of 3-6 team members
  • Conduct debrief session with the team after the event and collect feedback and ideas for improvement

Donuts with Leadership & Chairs 

  • This event invites new students to participate in a panel and Q&A session with university chairs and leaders.

Empowering Journeys: Overcoming Obstacles and achieving success in education 

  • Senior Student Leaders, Accomplished Alumni, and Esteemed University Leaders unite to share and reflect on their educational paths.
  • Emphasis placed on navigating and overcoming challenges, as well as celebrating successes.
  • Interactive activities designed for students to document their goals and challenges.

Filming new in-between videos for orientation

  • Orchestrated the production of new in-between videos for orientation by coordinating a filming event involving 7 to 10 Student Associations and engaging 5 student leaders.
  • Developed a comprehensive event plan encompassing logistics, scheduling, and participant coordination to facilitate the smooth execution of the filming event.
  • Edited scripts, ensuring their alignment with orientation objectives and audience engagement..
  • Conducted interviews with participants to capture authentic perspectives and anecdotes, enriching the orientation content with diverse voices and experiences

Languages

English
Full Professional
German(deutsch)
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional

References

References available upon request.

Timeline

Coordinator, Student Transition & Orientation

University Canada West
11.2022 - Current

Technical Expert

Apple Inc.
10.2021 - 02.2023

Project Coordinator/Vice Chair for Vancouver Island Leadership Conference 2022

Vancouver Island University (Hybrid)
09.2021 - 04.2022

Product Specialist

Apple Inc
04.2017 - 03.2020

Google Project Management Certificate -

Master of Business Administration -

Vancouver Island University

Bachelor of Arts -

Justus-Liebig-University
Harmeen Kahlon