Customer Care Executive
- Communicated with customers to identify needs and expectations.
- Providing technical support by Taking LMI ( access ) of customers' devices internationally.
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Kept accurate records of all customer interactions and transactions.
- Made outbound and inbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.