Harmanpunit Kaur
Riverview
Summary
Enthusiastic and dedicated professional pursuing opportunities for full-time or part-time employment. Committed to leveraging proven skills and knowledge to ensure a safe and nurturing work environment for team. Known for a strong work ethic and meticulous attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Escalation Manager / Tech
Mahindra
07.2023 - Current
- Lead complex customer escalations, provide SME guidance, drive process improvements, and deliver training-recognized for problem-solving, communication, and leadership under pressure.
Store Manager
Pita Pit
11.2021 - 10.2023
- Drive daily operations, optimize team productivity, lead meetings, and manage talent development to build a high-performing, customer-focused team.
Education
Diploma - ELECTRICAL ENGINEERING TECHNICIAN
CONESTOGA COLLEGE
Cambridge, ON 04.2022 - 04/2022
Diploma - RENEWABLE ENERGY TECHNIQUE
CONESTOGA COLLEGE
Kitchener, ON 04.2021 - 12/2021
Skills
- French - Intermediate (B1 Level - Conversational)
- English - Fluent
- Written and verbal communications
- Highly productive
- Adaptability
- Work ethic
- Conflict resolution
- Technical Proficiency
- Coding and programming
- Programming languages: HTML
- Programming languages: Java
- Programming languages: C
- Interpretation of Electrical AutoCAD Drawings
- Wiring
Certification
Working at Heights Training, Acute Environmental and Safety Services, 12/18/21
Timeline
Customer Escalation Manager / Tech
Mahindra
07.2023 - Current
Diploma - ELECTRICAL ENGINEERING TECHNICIAN
CONESTOGA COLLEGE
04.2022 - 04/2022
Store Manager
Pita Pit
11.2021 - 10.2023
Diploma - RENEWABLE ENERGY TECHNIQUE
CONESTOGA COLLEGE
04.2021 - 12/2021