Summary
Work History
Education
Skills
Languages
Timeline
Generic

Harmanpreet Kaur Sandhu

Debert,NS

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Detailed client service associate known for having great organizational and great customer service skills. Gifted at working with all type of customers. Looking for a new role where hard working and dedication will be highly valued. Seeking entry level opportunities to expand skills while facilitating company growth. Organized and efficient Data Entry Clerk with experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Fast learner and committed to continuous, self-directed learning.

Work History

Painter

AWD Windows Factory
  • Used power and hand tools safely and effectively.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Cleaned and smoothed surfaces prior to painting.
  • Applied paints, sealers and solvents to plaster, sheetrock, concrete and wood.
  • Operated airless spray equipment and motorized lifts.

Customer Service Representative

Rogers Communications
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answering incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Data Entry Clerk

D4 Logistics
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Created and maintained data entry logs to track data entry activities.
  • Created spreadsheets for more efficient recordkeeping.
  • Receive and register documents for data entry
  • Transfer handwritten data to Excel or Word documents
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Audited new data, identifying potential issues and corroborating reports.
  • Input client information into spreadsheets and company database to provide leaders with quickly access to essential client data.

Administrator Assistant

Miska Trailers
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Collaborated with colleagues on creating presentations for meetings resulting in clear communication of ideas.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Arranged conference rooms and facilities to prepare for meetings.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Retail Salesperson

Friends Furniture
Mississauga
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Analyzed sales reports daily, weekly, monthly to assess performance against goals set by management team. Performed administrative tasks such as data entry, filing, and document preparation.
  • Performed follow-up calls to ensure customer satisfaction with purchases. Negotiated prices and sales contracts.Operated register, handled cash and processed credit card transactions.
  • Utilized problem solving skills to resolve conflicts between customers and staff members.
  • Developed relationships with vendors and suppliers to secure competitive prices for merchandise sold in store.
  • Created promotional materials such as flyers, brochures, posters, banners to advertise current promotions and discounts offered in store.
  • Provided exceptional customer service throughout entire shopping experience from selection process till final payment was made.

Education

GED -

Lambton College
Mississauga, ON
08.2023

High School Diploma -

Green Grove Public School
Khanna,India
03.2021

Skills

  • Proficient in several computer applications – MS Office, Google (Docs, Spreadsheet), various POS and ability to learn new programs quickly
  • Paperwork Processing
  • Data Entry and Process Monitoring
  • Project management experience
  • Collaborative communication and listening skills
  • Deep analytical skills lead to troubleshooting customer issues quickly
  • Onboarding and Training
  • Multitasking and Prioritization
  • Customer Relationship Management
  • Service Improvement Analysis

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Painter

AWD Windows Factory

Customer Service Representative

Rogers Communications

Data Entry Clerk

D4 Logistics

Administrator Assistant

Miska Trailers

Retail Salesperson

Friends Furniture

GED -

Lambton College

High School Diploma -

Green Grove Public School

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Harmanpreet Kaur Sandhu