Harmanpreet Singh
Calgary
Summary
Experienced Security Supervisor with over 5 years in commercial and public security settings. Adept in team leadership, CCTV monitoring, access control, and incident response. Proven ability to manage high-pressure environments with a calm, professional demeanor. Passionate about safety, communication, and operational efficiency, with a solid background in both frontline security and control center coordination.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Guard / Team Lead
Guardteck Security, CORE Shopping Centre
Calgary, AB
08.2023 - Current
- Directed and supervised a team of on-site security officers to ensure full coverage and compliance with SOPs.
- Performed Tactical Guard duties during high-risk incidents, including violent behavior, weapons-related calls, and enforcement-based removals, utilizing de-escalation, lawful detention, and officer safety techniques.
- Assigned daily patrols, monitored team performance, and delivered on-the-spot coaching.
- Responded to incidents and emergencies, coordinating with law enforcement and EMS.
- Led daily briefings, incident debriefs and ensured consistent team communication.
- Conducted new hire training, including probation evaluations and mentorship.
- Ensured accuracy in incident reporting and led preliminary investigations.
- Managed uniform and equipment audits for safety compliance.
- Acted as liaison with building management to maintain tenant satisfaction.
- Identified and developed potential 2ICs for leadership roles.
- Supported Occupational Health & Safety (OHS) initiatives and tracked team wellness.
Security Training Coordinator
Guardteck Security, CORE Shopping Centre
Calgary, AB
06.2025 - 09.2025
- Developed and delivered comprehensive security and life safety training programs for new hires and existing staff.
- Collaborated with management to identify site-specific training needs and implement effective learning solutions.
- Created and maintained training materials aligned with industry standards and regulatory requirements.
- Conducted hands-on drills (fire evacuations, emergency response, conflict de-escalation) and assessed performance.
- Trained all base guards and team leads on professional report writing standards.
- Mentored and evaluated potential Team Leads using the Team Lead Orientation Checklist.
- Maintained detailed records of training attendance, certifications, and assessment outcomes.
- Regularly reviewed and updated training content to reflect current legislation and security protocols.
- Supported operational duties during critical incidents or staffing shortages as needed.
- Promoted high professional standards and served as a role model for all personnel.
Security Supervisor
Guardteck Security, Central City Mall
Surrey, BC
01.2022 - 07.2023
- Supervised daily security operations to ensure safety protocols and compliance standards were met.
- Performed Tactical Guard duties during high-risk incidents, including violent behavior, weapons-related calls, and enforcement-based removals, utilizing de-escalation, lawful detention, and officer safety techniques.
- Supervised staff scheduling and managed daily duties.
- Operated CCTV and life safety systems from control room.
- Trained and supported new staff to maintain performance and standards.
- Coordinated incident response and documented reports.
General Labour (Various Roles)
Construction (Renovation, Framing, Flooring), BC Liquor Distribution Centre, Manpower, Happy Stan’s Recycling
01.2018 - 01.2023
- Operated electric pallet movers and ensured workplace safety.
- Assisted in warehouse logistics and operations.
Security Guard
Guardteck Security, King George Hub
Surrey, BC
09.2021 - 05.2022
- Conducted scheduled patrols and responded to emergencies.
- Completed incident reports and maintained strong communication with site leadership.
- Operated surveillance and access systems efficiently.
Security Guard
Guardteck Security, Station Square
Burnaby, BC
05.2020 - 07.2021
- Performed perimeter checks and camera monitoring.
- Screened visitors and ensured adherence to security protocols.
- Supported emergency procedures and de-escalated conflicts.
Education
Construction Estimaiting
British Columbia Institute of Technology (BCIT)
Burnaby, BC08-2021
Skills
- Control Room Operations (CCTV, Access Control)
- Incident Reporting & Documentation
- Emergency Response Protocol
- Microsoft Office Suite
- Customer Service & Tenant Support
- Team Leadership & Conflict Resolution
- Knowledge of Health & Safety Legislation
- Verbal and written communication
- First aid certified
- Alarm systems
- De-escalation techniques
- Building evacuation
- Radio communication
Accomplishments
- Life Saving Award from Canadian Security Lifesaver
- Achieved 2 Employee of the Year and Multiple Employee of the Month recognition from Guardteck.
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
- Basic & Advanced Security Training
- P.P.C.T
- A.V.E.R.T
- Occupational First Aid, CPR and AED
- Electric Pallet Mover
- Leadership Development Training
Timeline
Security Training Coordinator
Guardteck Security, CORE Shopping Centre
06.2025 - 09.2025
Security Guard / Team Lead
Guardteck Security, CORE Shopping Centre
08.2023 - Current
Security Supervisor
Guardteck Security, Central City Mall
01.2022 - 07.2023
Security Guard
Guardteck Security, King George Hub
09.2021 - 05.2022
Security Guard
Guardteck Security, Station Square
05.2020 - 07.2021
General Labour (Various Roles)
Construction (Renovation, Framing, Flooring), BC Liquor Distribution Centre, Manpower, Happy Stan’s Recycling
01.2018 - 01.2023
Construction Estimaiting
British Columbia Institute of Technology (BCIT)
Life Saving Award
Received a Life Saving Award from Canadian Security Lifesaver.