Harmanpreet Singh
Delta,BC
Summary
Dynamic professional with expertise in policy analysis and exceptional communication skills, honed at S&S Insurance Delta. Achieved significant growth in new business through strategic marketing and personalized policy recommendations. Proven ability to enhance customer satisfaction and drive business success by leveraging analytical skills and creative problem-solving. Dedicated to continuous improvement and team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Autoplan Insurance Advisors
S&s Insurance Delta
03.2025 - Current
- Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Designed group presentations and e-marketing campaigns, achieving $Amount in new business in Number months.
- Provided quotes and promoted products for building, contents and vehicle insurance.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
Immigration and Filling
Go Global Education
06.2024 - Current
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Provided professional services and support in a dynamic work environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
Customer Service
Walmart
07.2023 - 05.2025
- Immediately brought critical issues to customer service manager for resolution.
- Managed food resources, memorized orders, and coordinated customer service.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Provided exceptional customer service for ideal experiences.
- Assisted customers by providing exceptional customer service and processing transactions.
- Developed customer service processes to improve customer satisfaction.
- Provided exceptional customer service to obtain new clients through referrals.
- Used excellent customer service skills in addressing passengers' needs.
- Promoted positive member relations through providing excellent customer service.
- Maintained in-store presence to provide excellent customer service.
- Delivered exceptional customer service and supported positive brand experience.
- Directed cleaning, restocking, and customer service activities.
Education
Master Of Global Health And Human Services - Human Resources
Fairleigh Dickinson University
Vancouver 11.2024
Bachelor Of Physiotherapy - Physiotherapy
Guru Nanak Dev University
Amritsar06.2020
Skills
- Policy analysis
- Data interpretation
- Claims management
- Financial planning
- Insurance products
- Customer follow-up
Languages
English
Full Professional
Certification
Fundamental of insurance
Visa and filling
Basic security license
OFA -2
Timeline
Autoplan Insurance Advisors
S&s Insurance Delta
03.2025 - Current
Immigration and Filling
Go Global Education
06.2024 - Current
Customer Service
Walmart
07.2023 - 05.2025
Master Of Global Health And Human Services - Human Resources
Fairleigh Dickinson University
Bachelor Of Physiotherapy - Physiotherapy
Guru Nanak Dev University
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