Harmanpreet Singh
Scarborough
Summary
Proactive security professional with over 3 years of progressive experience in mobile supervision and site leadership within high-demand environments. Currently serving as Mobile Supervisor at Paragon Security, with a proven track record in incident response, team management, and client relations. Equipped with a valid Ontario Security License and G-Class Driver’s License, and experienced in alarm response, patrol operations, and emergency management. Strong communicator with a background in project oversight, training, and conflict resolution. Committed to upholding safety standards and delivering exceptional client service with integrity and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobile Supervisor
Paragon Security
07.2022 - Current
- Responded promptly and professionally to alarm calls, disturbances, and emergency situations across multiple client sites.
- Conducted routine and unscheduled mobile patrols, identifying and resolving security concerns proactively.
- Maintained detailed daily reports, including mileage tracking, incident documentation, and expense logs.
- Supervised on-site guards, ensuring adherence to protocols, client instructions, and regulatory compliance.
- Audited and secured key boxes and site access points to prevent unauthorized entry and maintain site integrity.
- Interacted with clients and residents in a courteous, professional manner to build trust and ensure satisfaction.
- Demonstrated strong knowledge of alarm systems, access control, CCTV monitoring, and response protocols.
- Provided overnight supervision, maintaining high levels of alertness and reliability during extended night shifts.
- Ensured full compliance with Provincial/Municipal bylaws and company operating procedures.
- Trained new mobile guards and static security personnel, fostering team accountability and operational readiness.
Security Director
Paragon Security
07.2022 - Current
- Hosted monthly meetings with the Paragon Manager, Property Manager, and shift supervisors to discuss impediments.
- Trained Paragon guards about the methods to acknowledge, triage, and dispatch incidents effectively.
- Effectively led a team of 20 guards to complete tasks by contracting companies’ deadlines, guaranteeing completion on schedule.
- Compiled daily occurrence reports, incident reports, and logs detailing equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Developed training and personnel improvement plans to close skill gaps and security holes.
- Demonstrate strong customer service skills in interactions with tenants, public authorities, and suppliers by answering calls and addressing concerns in person.
- Apply extensive emergency management experience to effectively prepare for and resolve incidents at the Property.
Assistant Manager
7-Eleven
02.2021 - 07.2022
- Oversaw daily operations, scheduling, and staff supervision
- Used Power BI to identify inefficiencies and reduce inventory by $40K
- Improved turnover and customer engagement through promotional strategies
- Ensured accuracy in cash management and reconciled financial discrepancies
Education
Post-Graduate Diploma - International Business Management
Centennial College
Scarborough, ON01.2021
Post-Graduate Diploma - Project Management
Centennial College
Scarborough, ON01.2019
Bachelor of Science - Mechanical Engineering Technology
B.B.S.B.E.C.
01.2017
Skills
- Customer service management
- Industry awareness
- Staff training and development
- Team leadership
- Staff management
- Patrol operations
- Report analysis
- Skilled in conflict resolution
- Emergency response
Certification
- Ontario Security Guard License
- G-Class Driver’s License
- First Aid & CPR Level C
Timeline
Mobile Supervisor
Paragon Security
07.2022 - Current
Security Director
Paragon Security
07.2022 - Current
Assistant Manager
7-Eleven
02.2021 - 07.2022
Post-Graduate Diploma - Project Management
Centennial College
Bachelor of Science - Mechanical Engineering Technology
B.B.S.B.E.C.
Post-Graduate Diploma - International Business Management
Centennial College
CORE COMPETENCIES
- Mobile Patrol & Alarm Response
- Incident Reporting & Management
- Team Leadership & Training
- Emergency Preparedness
- Conflict Resolution & Client Service
- Risk Mitigation & Compliance
- Emotional Intelligence & Decision-Making
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