Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HARMANPREET SINGH

Caledon,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Business Owner/Operator

T-dot Towing Service Inc.
12.2020 - Current
  • Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Operations Manager

Freeway Auto Service Inc.
07.2018 - 12.2020
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Computer Network And Technician

University of Toronto
Toronto, None
06-2018

Skills

  • Team leadership
  • Time management
  • Decision-making
  • Problem-solving
  • Operations manager
  • Business development
  • Regulatory compliance
  • Customer relations

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Business Owner/Operator

T-dot Towing Service Inc.
12.2020 - Current

Operations Manager

Freeway Auto Service Inc.
07.2018 - 12.2020

Computer Network And Technician

University of Toronto

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HARMANPREET SINGH