Harmanpreet Singh
Timmins,ON
Summary
Dynamic professional with extensive experience at Living Space, skilled in crisis intervention and effective conflict management. Proven ability to enhance client-centered treatment plans and foster strong relationships, resulting in improved social skills and emotional well-being. Adept at comprehensive case coordination and trauma-sensitive counseling, ensuring clients receive tailored support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Residential Counselor Assistance
Community Living
10.2023 - Current
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Supervisor of Operations
Living Space
08.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed close working relationships with service providers to facilitate referral network for addressing mental health and substance abuse issues.
- De-escalated stressful situations through individual and family crisis interventions.
- Updated client documentation for accurate, compliant and current records.
- Documented data and completed accurate updates to case records.
- Provided clients with recommendations to community resources.
- Developed and implemented activities to help clients develop social and independent living skills.
- Built partnerships with community agencies and service providers to remove access gaps.
- Educated clients and families about dangers of substance abuse and addiction.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
Shelter Relief Worker
Living Space
01.2023 - 07.2023
- Safety & Security: Monitor entrances, conduct security checks, and perform perimeter patrols. Ensure safety of clients, staff, and property.
- Client Support: Assist clients with daily needs, including meal preparation, documentation, and supporting case management activities.
- Housekeeping: Maintain cleanliness of shelter areas (e.g., sleeping areas, washrooms, laundry, and drop-in spaces).
- Crisis Intervention: Respond calmly and effectively to high-tension situations. Utilize crisis intervention and de-escalation techniques as needed.
- Cooperative Accountability: Ensure clients adhere to shelter policies and guidelines, following established best practices with a trauma-informed approach.
- Teamwork & Reporting: Work closely with the shelter team to ensure a well-managed environment and document client interactions, incidents, and daily logs.
Education
Suicide Prevention Certification - Social Services
Northern College of Applied Arts And Technology
South Porcupine, None01-2025
Skills
- Trauma-Sensitive Counseling
- Patient Knowledge Enhancement
- Client-Centered Treatment Plans
- Risk Assessment Management
- De-escalation techniques
- Residential Support Services
- Effective Conflict Management
- Strong Task Management
- Problem-solving abilities
- Team supervision
- Crisis Intervention Strategies
- Comprehensive Case Coordination
- Decision-making
- Incident Analysis
Accomplishments
- Supervised team of 10 staff members.
- best employee with problem solving skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- CPR/AED Certification
- certified crisis intervention certification
- certified de escalation certification
- indigenous culture and history
- introduction to human physiology certification
- suicide prevention certification
- emergency response training
- trauma response training
- mental health and addiction training
Timeline
Residential Counselor Assistance
Community Living
10.2023 - Current
Supervisor of Operations
Living Space
08.2023 - Current
Shelter Relief Worker
Living Space
01.2023 - 07.2023
Suicide Prevention Certification - Social Services
Northern College of Applied Arts And Technology
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